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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Uplands Medical Practice and The Elms Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Uplands Medical PracticeM45 8GH×The Elms Medical CentreM45 7FD×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.4likely range 69.9 to 83.5107 survey answers75.5likely range 69.9 to 80.2119 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.2%likely range 61.7% to 80.8%, 107 answers71.2%likely range 63.5% to 77.8%, 119 answers
Access (mean of the two below)89.4%likely range 84.5% to 92.0%85.2%likely range 80.6% to 88.5%
Appointments within two weeks of booking97.8%likely range 90.6% to 99.5%, 964 appointments95.9%likely range 90.5% to 98.3%, 1,762 appointments
Calls answered by the practice80.8%likely range 74.4% to 85.9%, 3,745 calls74.4%likely range 67.1% to 80.5%, 3,367 calls
More survey questions (not part of the grade)
Getting through on the phone53.1%likely range 42.0% to 63.8%, 101 answers49.8%likely range 41.9% to 57.7%, 117 answers
Reception and admin team79.2%likely range 68.9% to 86.8%, 102 answers81.8%likely range 74.9% to 87.2%, 118 answers
Having a preferred professional31.3%likely range 22.3% to 42.0%, 107 answers27.1%likely range 20.6% to 34.7%, 118 answers
Seeing your preferred professionalNot shown: fewer than 30 answers23.1%likely range 12.5% to 38.8%, 31 answers
Knowing the next step73.5%likely range 62.8% to 82.1%, 102 answers79.0%likely range 71.6% to 84.8%, 114 answers
Contacting the practice59.6%likely range 48.8% to 69.5%, 108 answers66.9%likely range 59.1% to 73.9%, 118 answers
Wait for an appointment61.9%likely range 50.4% to 72.3%, 95 answers65.9%likely range 57.6% to 73.3%, 107 answers
Being listened to82.9%likely range 73.2% to 89.6%, 105 answers85.7%likely range 79.2% to 90.5%, 116 answers
Care and concern86.3%likely range 77.1% to 92.2%, 105 answers85.2%likely range 78.5% to 90.0%, 116 answers
Confidence and trust90.4%likely range 81.9% to 95.1%, 104 answers90.8%likely range 85.0% to 94.4%, 116 answers
Involvement in decisions87.2%likely range 77.9% to 93.0%, 100 answers85.2%likely range 78.5% to 90.1%, 111 answers
Needs met88.0%likely range 79.1% to 93.4%, 105 answers94.3%likely range 89.3% to 97.0%, 115 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.1%likely range 82.7% to 96.6%, 63 patients89.8%likely range 79.5% to 95.3%, 59 patients
Children at 18 months83.9%likely range 72.2% to 91.3%, 56 patients80.3%likely range 68.7% to 88.4%, 61 patients
Children at 5 years86.5%likely range 76.9% to 92.5%, 74 patients83.6%likely range 71.7% to 91.1%, 55 patients
Women aged 25 to 4966.6%likely range 64.1% to 69.0%, 1,399 patients65.8%likely range 63.0% to 68.5%, 1,139 patients
Women aged 50 to 6472.2%likely range 68.7% to 75.5%, 666 patients71.9%likely range 68.0% to 75.5%, 549 patients
Facts (NHS England, not part of the grade)
Registered patients7,750August 20266,232August 2026
Primary care networkWhitefield District & Community PCNWhitefield District & Community PCN
Phone0161 76682210161 7662662
Friends and Family Test (its own feedback)90.9% good or very good55 answers, June 202688.9% good or very good54 answers, June 2026
Appointments (one month)1,946 in August 2026Same day 39.5%; face to face 67.7%2,718 in August 2026Same day 54.5%; face to face 69.2%
Antibiotic items per STAR-PU (one year)0.57England 0.74, April 2025 to March 20260.86England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums2,966 patients per permanent GP1.3 qualified permanent4.2 including trainees and locums4,972 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences