Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Ridgeway Surgery and The Old Church Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Ridgeway SurgeryE4 7JX× | The Old Church SurgeryE4 6UN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.4likely range 66.4 to 75.7121 survey answers | 81.3likely range 75.2 to 85.9106 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.7%likely range 64.3% to 76.4%, 121 answers | 82.1%likely range 73.6% to 88.3%, 106 answers |
| Access (mean of the two below) | 72.9%likely range 65.8% to 78.5% | 79.4%likely range 74.2% to 83.5% |
| Appointments within two weeks of booking | 79.1%likely range 67.4% to 87.5%, 935 appointments | 84.3%likely range 76.8% to 89.7%, 1,856 appointments |
| Calls answered by the practice | 66.7%likely range 58.5% to 74.0%, 2,900 calls | 74.4%likely range 67.2% to 80.6%, 3,356 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.6%likely range 40.0% to 53.4%, 118 answers | 70.1%likely range 60.7% to 78.2%, 104 answers |
| Reception and admin team | 64.2%likely range 57.6% to 70.4%, 121 answers | 93.0%likely range 86.4% to 96.5%, 106 answers |
| Having a preferred professional | 36.5%likely range 30.3% to 43.1%, 121 answers | 40.5%likely range 31.6% to 50.1%, 106 answers |
| Seeing your preferred professional | 28.7%likely range 20.2% to 39.0%, 50 answers | 56.8%likely range 42.0% to 70.5%, 45 answers |
| Knowing the next step | 77.0%likely range 70.9% to 82.2%, 118 answers | 91.4%likely range 84.4% to 95.5%, 104 answers |
| Contacting the practice | 56.9%likely range 50.2% to 63.3%, 122 answers | 82.6%likely range 74.2% to 88.7%, 105 answers |
| Wait for an appointment | 70.8%likely range 64.0% to 76.8%, 108 answers | 61.8%likely range 51.8% to 70.9%, 97 answers |
| Being listened to | 81.9%likely range 76.1% to 86.5%, 119 answers | 91.8%likely range 84.9% to 95.7%, 106 answers |
| Care and concern | 82.4%likely range 76.7% to 87.0%, 119 answers | 88.9%likely range 81.5% to 93.6%, 106 answers |
| Confidence and trust | 90.9%likely range 86.1% to 94.1%, 115 answers | 98.5%likely range 94.0% to 99.7%, 106 answers |
| Involvement in decisions | 84.3%likely range 78.6% to 88.8%, 111 answers | 91.4%likely range 84.3% to 95.5%, 103 answers |
| Needs met | 84.1%likely range 78.6% to 88.5%, 118 answers | 94.7%likely range 88.5% to 97.6%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.0%likely range 67.6% to 88.4%, 55 patients | 95.2%likely range 89.8% to 97.8%, 124 patients |
| Children at 18 months | 75.6%likely range 61.3% to 85.8%, 45 patients | 87.6%likely range 81.0% to 92.1%, 137 patients |
| Children at 5 years | 84.4%likely range 71.2% to 92.3%, 45 patients | 81.9%likely range 74.6% to 87.4%, 138 patients |
| Women aged 25 to 49 | 66.0%likely range 63.0% to 69.0%, 969 patients | 76.4%likely range 74.4% to 78.3%, 1,828 patients |
| Women aged 50 to 64 | 77.8%likely range 74.5% to 80.7%, 697 patients | 85.1%likely range 82.2% to 87.6%, 672 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,359August 2026 | 9,023August 2026 |
| Primary care network | E4 Network PCN | E4 Network PCN |
| Phone | 020 85237722 | 020 85295543 |
| Friends and Family Test (its own feedback) | 89.5% good or very good143 answers, June 2026 | 100.0% good or very good42 answers, June 2026 |
| Appointments (one month) | 2,521 in August 2026Same day 71.1%; face to face 43.8% | 2,886 in August 2026Same day 35.8%; face to face 68.6% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.8 qualified permanent3.8 including trainees and locums1,656 patients per permanent GP | 6.2 qualified permanent8.6 including trainees and locums1,462 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.