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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Poplars Medical Practice and The Lakes Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Poplars Medical PracticeM27 0NA×The Lakes Medical PracticeM27 4AF×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.4likely range 65.5 to 84.0105 survey answers86.5likely range 77.5 to 91.3110 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good83.8%likely range 66.9% to 93.0%, 105 answers88.0%likely range 75.2% to 94.7%, 110 answers
Access (mean of the two below)62.4%likely range 57.5% to 67.0%83.0%likely range 79.0% to 86.2%Clearly higher
Appointments within two weeks of booking64.6%likely range 57.9% to 70.8%, 3,174 appointments88.0%likely range 82.9% to 91.7%, 3,297 appointmentsClearly higher
Calls answered by the practice60.1%likely range 52.9% to 66.9%, 3,825 calls78.0%likely range 71.9% to 83.1%, 4,341 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone45.1%likely range 28.5% to 62.7%, 102 answers59.9%likely range 44.8% to 73.2%, 106 answers
Reception and admin team84.2%likely range 67.0% to 93.3%, 102 answers87.6%likely range 74.7% to 94.4%, 110 answers
Having a preferred professional33.1%likely range 19.0% to 51.2%, 105 answers41.0%likely range 27.6% to 55.8%, 108 answers
Seeing your preferred professional25.2%likely range 7.2% to 59.4%, 30 answers48.7%likely range 27.6% to 70.2%, 45 answers
Knowing the next step85.8%likely range 68.5% to 94.4%, 98 answers96.2%likely range 85.8% to 99.1%, 109 answers
Contacting the practice81.1%likely range 63.8% to 91.3%, 105 answers85.2%likely range 71.9% to 92.8%, 110 answers
Wait for an appointment67.0%likely range 48.0% to 81.7%, 95 answers82.8%likely range 68.5% to 91.4%, 102 answers
Being listened to90.1%likely range 73.9% to 96.7%, 101 answers90.5%likely range 78.2% to 96.2%, 109 answers
Care and concern88.6%likely range 72.1% to 95.9%, 101 answers89.4%likely range 76.8% to 95.5%, 109 answers
Confidence and trust94.9%likely range 79.7% to 98.9%, 96 answers91.6%likely range 79.4% to 96.8%, 107 answers
Involvement in decisions95.5%likely range 80.3% to 99.1%, 94 answers91.6%likely range 79.4% to 96.9%, 105 answers
Needs met94.3%likely range 79.3% to 98.6%, 99 answers98.6%likely range 89.2% to 99.8%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months81.5%likely range 72.4% to 88.1%, 92 patients81.3%likely range 73.0% to 87.4%, 112 patients
Children at 18 months88.4%likely range 80.4% to 93.4%, 95 patients82.5%likely range 74.7% to 88.3%, 120 patients
Children at 5 years80.9%likely range 71.7% to 87.5%, 94 patients88.8%likely range 81.4% to 93.5%, 107 patients
Women aged 25 to 4969.2%likely range 67.1% to 71.3%, 1,907 patients66.2%likely range 64.1% to 68.3%, 2,008 patients
Women aged 50 to 6473.9%likely range 71.1% to 76.5%, 1,029 patients72.2%likely range 69.0% to 75.2%, 820 patients
Facts (NHS England, not part of the grade)
Registered patients11,481August 202610,029August 2026
Primary care networkSwinton PCNSwinton PCN
Phone0161 79462370161 7275241
Friends and Family Test (its own feedback)94.0% good or very good50 answers, June 202692.0% good or very good50 answers, June 2026
Appointments (one month)3,463 in August 2026Same day 31.3%; face to face 84.4%4,441 in August 2026Same day 58.8%; face to face 51.8%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.92England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.8 qualified permanent8.7 including trainees and locums1,702 patients per permanent GP5.0 qualified permanent7.8 including trainees and locums2,006 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences