Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Guildhall and Barrow Surgery and Swan Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Guildhall and Barrow SurgeryIP33 1ET× | Swan SurgeryIP33 1AE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.1likely range 70.1 to 81.6129 survey answers | 81.4likely range 73.0 to 87.4116 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.1%likely range 76.2% to 92.3%, 129 answers | 79.0%likely range 67.0% to 87.5%, 116 answers |
| Access (mean of the two below) | 56.1%likely range 52.2% to 59.9% | 86.8%likely range 84.8% to 88.1%Clearly higher |
| Appointments within two weeks of booking | 64.0%likely range 58.0% to 69.6%, 3,981 appointments | 96.3%likely range 94.3% to 97.6%, 8,002 appointmentsClearly higher |
| Calls answered by the practice | 48.1%likely range 43.1% to 53.1%, 7,850 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.7%likely range 55.9% to 77.6%, 123 answers | 49.5%likely range 36.2% to 62.9%, 100 answers |
| Reception and admin team | 85.4%likely range 75.3% to 91.8%, 128 answers | 91.0%likely range 80.8% to 96.1%, 114 answers |
| Having a preferred professional | 48.6%likely range 37.4% to 60.0%, 129 answers | 22.2%likely range 13.5% to 34.4%, 116 answers |
| Seeing your preferred professional | 63.8%likely range 46.7% to 78.1%, 60 answers | 30.2%likely range 12.8% to 56.0%, 30 answers |
| Knowing the next step | 88.8%likely range 79.2% to 94.3%, 124 answers | 89.8%likely range 79.2% to 95.3%, 112 answers |
| Contacting the practice | 76.7%likely range 65.6% to 85.1%, 127 answers | 77.3%likely range 65.1% to 86.1%, 116 answers |
| Wait for an appointment | 65.9%likely range 53.7% to 76.3%, 116 answers | 85.5%likely range 73.5% to 92.6%, 104 answers |
| Being listened to | 96.8%likely range 89.7% to 99.1%, 127 answers | 95.2%likely range 86.2% to 98.4%, 112 answers |
| Care and concern | 95.8%likely range 88.3% to 98.6%, 127 answers | 94.4%likely range 85.1% to 98.0%, 112 answers |
| Confidence and trust | 97.1%likely range 90.1% to 99.2%, 126 answers | 96.3%likely range 87.8% to 98.9%, 113 answers |
| Involvement in decisions | 96.3%likely range 88.8% to 98.8%, 123 answers | 96.5%likely range 87.8% to 99.1%, 108 answers |
| Needs met | 96.0%likely range 88.4% to 98.7%, 125 answers | 95.1%likely range 86.1% to 98.4%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.4%likely range 88.4% to 97.4%, 108 patients | 88.7%likely range 80.8% to 93.5%, 97 patients |
| Children at 18 months | 92.3%likely range 86.0% to 95.9%, 117 patients | 89.7%likely range 82.1% to 94.3%, 97 patients |
| Children at 5 years | 89.2%likely range 82.3% to 93.6%, 120 patients | 93.9%likely range 88.0% to 97.0%, 115 patients |
| Women aged 25 to 49 | 72.2%likely range 70.2% to 74.1%, 2,101 patients | 68.5%likely range 66.5% to 70.4%, 2,088 patients |
| Women aged 50 to 64 | 77.8%likely range 75.5% to 80.0%, 1,330 patients | 75.7%likely range 73.3% to 77.9%, 1,321 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,772August 2026 | 12,587August 2026 |
| Primary care network | Bury St Edmunds PCN | Bury St Edmunds PCN |
| Phone | 01284 701601 | 01284 770440 |
| Friends and Family Test (its own feedback) | 1 answers in June 2026; shares not published below 5 | No results for June 2026 |
| Appointments (one month) | 4,987 in August 2026Same day 34.1%; face to face 78.4% | 9,132 in August 2026Same day 75.9%; face to face 80.4% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.0 qualified permanent12.0 including trainees and locums1,535 patients per permanent GP | 7.4 qualified permanent9.3 including trainees and locums1,702 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.