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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Grove Surgery and Milton Keynes Village Surg cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Grove SurgeryMK6 4NG×Milton Keynes Village SurgMK10 9BQ×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.6likely range 70.0 to 80.1108 survey answers81.8likely range 71.5 to 87.7101 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good76.5%likely range 69.3% to 82.5%, 108 answers84.4%likely range 69.8% to 92.7%, 101 answers
Access (mean of the two below)73.3%likely range 65.4% to 79.2%75.5%likely range 71.4% to 79.0%
Appointments within two weeks of booking76.1%likely range 62.4% to 85.9%, 732 appointments78.0%likely range 72.5% to 82.7%, 3,793 appointments
Calls answered by the practice70.4%likely range 62.7% to 77.1%, 3,155 calls72.9%likely range 66.9% to 78.1%, 4,970 calls
More survey questions (not part of the grade)
Getting through on the phone63.7%likely range 55.6% to 71.1%, 100 answers60.9%likely range 44.4% to 75.2%, 93 answers
Reception and admin team88.1%likely range 81.9% to 92.3%, 103 answers92.9%likely range 79.9% to 97.7%, 97 answers
Having a preferred professional24.7%likely range 18.6% to 32.0%, 107 answers45.9%likely range 31.1% to 61.6%, 99 answers
Seeing your preferred professionalNot shown: fewer than 30 answers45.7%likely range 24.8% to 68.2%, 45 answers
Knowing the next step80.6%likely range 73.5% to 86.1%, 101 answers87.7%likely range 73.1% to 94.9%, 94 answers
Contacting the practice71.1%likely range 63.5% to 77.7%, 105 answers79.6%likely range 63.9% to 89.6%, 96 answers
Wait for an appointment81.2%likely range 73.5% to 87.0%, 88 answers70.1%likely range 53.5% to 82.7%, 92 answers
Being listened to82.6%likely range 75.8% to 87.8%, 103 answers90.2%likely range 76.5% to 96.3%, 97 answers
Care and concern83.0%likely range 76.1% to 88.2%, 101 answers85.9%likely range 71.2% to 93.7%, 98 answers
Confidence and trust89.0%likely range 83.0% to 93.1%, 103 answers95.0%likely range 82.7% to 98.7%, 97 answers
Involvement in decisions86.3%likely range 79.8% to 91.0%, 99 answers96.5%likely range 84.0% to 99.3%, 89 answers
Needs met89.7%likely range 83.7% to 93.6%, 101 answers96.2%likely range 84.1% to 99.2%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.8%likely range 82.9% to 95.3%, 87 patients87.9%likely range 80.8% to 92.7%, 116 patients
Children at 18 months84.1%likely range 74.7% to 90.5%, 82 patients89.7%likely range 82.9% to 94.0%, 117 patients
Children at 5 years82.4%likely range 72.9% to 89.0%, 85 patients87.7%likely range 81.6% to 92.0%, 155 patients
Women aged 25 to 4952.0%likely range 49.7% to 54.4%, 1,726 patients67.1%likely range 65.4% to 68.7%, 2,987 patients
Women aged 50 to 6461.4%likely range 57.5% to 65.2%, 614 patients76.7%likely range 74.5% to 78.8%, 1,507 patients
Facts (NHS England, not part of the grade)
Registered patients7,995August 202615,952August 2026
Primary care networkEast Mk PCNEast Mk PCN
Phone01908 29570001908 393979
Friends and Family Test (its own feedback)No results for June 202695.3% good or very good234 answers, June 2026
Appointments (one month)4,072 in August 2026Same day 53.3%; face to face 68.7%5,999 in August 2026Same day 38.7%; face to face 62.8%
Antibiotic items per STAR-PU (one year)0.79England 0.74, April 2025 to March 20260.68England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.3 qualified permanent2.4 including trainees and locums6,246 patients per permanent GP8.5 qualified permanent10.4 including trainees and locums1,880 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences