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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Grange Medical Centre’s Practice Grade is clearly higher than Botolph Bridge Community Health Centre’s: its likely range lies wholly above.

A page for this pair

MeasureThe Grange Medical CentrePE3 6HA×Botolph Bridge Community Health CentrePE2 9QB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade75.5likely range 71.8 to 78.290 survey answersClearly higher56.7likely range 52.8 to 60.5131 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good74.5%likely range 71.2% to 77.5%, 90 answersClearly higher49.5%likely range 44.4% to 54.6%, 131 answers
Access (mean of the two below)77.7%likely range 68.1% to 83.5%73.2%likely range 68.2% to 77.5%
Appointments within two weeks of booking87.2%likely range 77.6% to 93.0%, 1,121 appointmentsClearly higher70.9%likely range 63.9% to 77.0%, 2,797 appointments
Calls answered by the practiceNot in the grade: no phone data75.5%likely range 68.3% to 81.4%, 3,406 calls
More survey questions (not part of the grade)
Getting through on the phone44.7%likely range 41.0% to 48.4%, 87 answers17.2%likely range 13.6% to 21.5%, 127 answers
Reception and admin team84.0%likely range 81.1% to 86.6%, 86 answers68.9%likely range 64.0% to 73.5%, 130 answers
Having a preferred professional35.1%likely range 31.7% to 38.7%, 89 answers24.0%likely range 19.8% to 28.6%, 129 answers
Seeing your preferred professionalNot shown: fewer than 30 answers29.0%likely range 20.7% to 39.1%, 34 answers
Knowing the next step80.3%likely range 77.2% to 83.1%, 86 answers68.7%likely range 63.5% to 73.4%, 119 answers
Contacting the practice77.2%likely range 74.0% to 80.1%, 89 answers44.2%likely range 39.2% to 49.3%, 131 answers
Wait for an appointment59.8%likely range 55.7% to 63.8%, 72 answers48.6%likely range 43.1% to 54.2%, 111 answers
Being listened to76.4%likely range 72.9% to 79.5%, 78 answers72.7%likely range 67.8% to 77.1%, 126 answers
Care and concern78.8%likely range 75.4% to 81.8%, 78 answers76.7%likely range 72.1% to 80.9%, 126 answers
Confidence and trust87.7%likely range 84.9% to 90.0%, 80 answers88.2%likely range 84.4% to 91.2%, 126 answers
Involvement in decisions83.9%likely range 80.8% to 86.7%, 75 answers84.2%likely range 79.8% to 87.8%, 117 answers
Needs met79.3%likely range 76.0% to 82.2%, 83 answers85.0%likely range 80.9% to 88.4%, 123 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months69.4%likely range 53.1% to 82.0%, 36 patients80.0%likely range 68.7% to 87.9%, 65 patients
Children at 18 months93.1%likely range 78.0% to 98.1%, 29 patients87.7%likely range 78.2% to 93.4%, 73 patients
Children at 5 years71.4%likely range 52.9% to 84.7%, 28 patients73.8%likely range 63.2% to 82.1%, 80 patients
Women aged 25 to 4955.9%likely range 51.5% to 60.2%, 499 patients65.6%likely range 63.0% to 68.0%, 1,383 patients
Women aged 50 to 6479.0%likely range 72.0% to 84.6%, 157 patients77.0%likely range 73.4% to 80.3%, 574 patients
Facts (NHS England, not part of the grade)
Registered patients2,522August 20267,309August 2026
Primary care networkPeterborough Partnerships PCNPeterborough Partnerships PCN
Phone01733 31011001733 774500
Friends and Family Test (its own feedback)76.0% good or very good25 answers, June 2026No results for June 2026
Appointments (one month)1,203 in August 2026Same day 43.5%; face to face 41.2%2,950 in August 2026Same day 47.0%; face to face 87.0%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.67England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.9 qualified permanent2.9 including trainees and locums1.6 qualified permanent3.6 including trainees and locums4,568 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences