Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Glebe Family Practice and Napier Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Glebe Family PracticeME7 5UA× | Napier Road SurgeryME7 4HH× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.6likely range 81.8 to 88.395 survey answers | 82.7likely range 79.0 to 85.498 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 89.9%likely range 85.1% to 93.3%, 95 answers | 85.2%likely range 82.4% to 87.6%, 98 answers |
| Access (mean of the two below) | 75.3%likely range 69.3% to 80.0% | 76.8%likely range 66.4% to 83.8% |
| Appointments within two weeks of booking | 85.3%likely range 76.6% to 91.1%, 1,386 appointments | 78.6%likely range 60.9% to 89.6%, 448 appointments |
| Calls answered by the practice | 65.2%likely range 56.9% to 72.6%, 2,894 calls | 75.0%likely range 64.0% to 83.5%, 1,526 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.8%likely range 80.3% to 89.9%, 92 answers | 81.3%likely range 78.0% to 84.2%, 87 answers |
| Reception and admin team | 95.8%likely range 92.1% to 97.8%, 93 answers | 88.7%likely range 86.0% to 90.9%, 91 answers |
| Having a preferred professional | 54.3%likely range 47.6% to 60.9%, 95 answers | 31.3%likely range 27.9% to 34.9%, 94 answers |
| Seeing your preferred professional | 67.8%likely range 58.2% to 76.1%, 47 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 95.9%likely range 92.3% to 97.8%, 95 answers | 89.3%likely range 86.7% to 91.4%, 93 answers |
| Contacting the practice | 87.9%likely range 82.7% to 91.6%, 94 answers | 90.4%likely range 87.9% to 92.4%, 94 answers |
| Wait for an appointment | 90.5%likely range 85.5% to 93.9%, 86 answers | 69.7%likely range 65.8% to 73.3%, 81 answers |
| Being listened to | 84.6%likely range 79.1% to 88.9%, 93 answers | 89.2%likely range 86.6% to 91.3%, 93 answers |
| Care and concern | 86.6%likely range 81.3% to 90.6%, 92 answers | 88.6%likely range 85.9% to 90.8%, 92 answers |
| Confidence and trust | 96.2%likely range 92.6% to 98.1%, 90 answers | 97.4%likely range 95.8% to 98.3%, 92 answers |
| Involvement in decisions | 93.1%likely range 88.4% to 95.9%, 82 answers | 91.4%likely range 89.0% to 93.3%, 90 answers |
| Needs met | 91.9%likely range 87.3% to 95.0%, 91 answers | 90.0%likely range 87.4% to 92.0%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.2%likely range 77.0% to 97.0%, 34 patients | 81.3%likely range 64.7% to 91.1%, 32 patients |
| Children at 18 months | 81.8%likely range 65.6% to 91.4%, 33 patients | 82.1%likely range 64.4% to 92.1%, 28 patients |
| Children at 5 years | 83.7%likely range 71.0% to 91.5%, 49 patients | 76.5%likely range 60.0% to 87.6%, 34 patients |
| Women aged 25 to 49 | 76.8%likely range 73.5% to 79.8%, 693 patients | 73.5%likely range 69.6% to 77.0%, 550 patients |
| Women aged 50 to 64 | 81.1%likely range 77.2% to 84.4%, 455 patients | 79.8%likely range 73.8% to 84.7%, 203 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,676August 2026 | 3,075August 2026 |
| Primary care network | Gillingham South PCN | Gillingham South PCN |
| Phone | 01634 576347 | 01634 580480 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 98.0% good or very good50 answers, June 2026 |
| Appointments (one month) | 1,405 in August 2026Same day 33.5%; face to face 43.0% | 712 in August 2026Same day 40.0%; face to face 69.5% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.0 qualified permanent2.9 including trainees and locums2,307 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.