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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Prospect Surgery’s Practice Grade is clearly higher than The Endeavour Practice’s: its likely range lies wholly above.

A page for this pair

MeasureThe Endeavour PracticeTS1 2NX×Prospect SurgeryTS1 2NX×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.2likely range 70.3 to 83.4107 survey answers89.7likely range 84.1 to 92.9102 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good84.3%likely range 73.4% to 91.3%, 107 answers90.8%likely range 82.9% to 95.2%, 102 answers
Access (mean of the two below)63.8%likely range 56.6% to 69.9%87.1%likely range 82.8% to 90.0%Clearly higher
Appointments within two weeks of booking73.3%likely range 66.1% to 79.4%, 2,533 appointments94.9%likely range 88.7% to 97.8%, 1,515 appointmentsClearly higher
Calls answered by the practiceNot in the grade: no phone data79.2%likely range 73.2% to 84.2%, 4,265 calls
More survey questions (not part of the grade)
Getting through on the phone59.0%likely range 46.3% to 70.6%, 101 answers86.2%likely range 77.2% to 92.0%, 97 answers
Reception and admin team89.6%likely range 79.5% to 95.1%, 104 answers96.5%likely range 90.3% to 98.8%, 99 answers
Having a preferred professional31.6%likely range 21.5% to 43.9%, 107 answers30.3%likely range 21.7% to 40.5%, 102 answers
Seeing your preferred professional37.4%likely range 19.4% to 59.9%, 33 answers64.1%likely range 45.9% to 78.9%, 35 answers
Knowing the next step76.8%likely range 64.2% to 85.9%, 95 answers99.3%likely range 94.3% to 99.9%, 95 answers
Contacting the practice72.7%likely range 60.4% to 82.3%, 103 answers94.7%likely range 87.8% to 97.8%, 98 answers
Wait for an appointment64.8%likely range 51.8% to 75.9%, 97 answers81.0%likely range 71.2% to 88.1%, 94 answers
Being listened to90.4%likely range 80.5% to 95.6%, 104 answers97.9%likely range 92.2% to 99.5%, 98 answers
Care and concern91.1%likely range 81.3% to 96.0%, 103 answers93.9%likely range 86.7% to 97.3%, 98 answers
Confidence and trust96.7%likely range 88.7% to 99.1%, 103 answers92.2%likely range 84.4% to 96.3%, 96 answers
Involvement in decisions92.0%likely range 82.3% to 96.6%, 102 answers89.4%likely range 80.9% to 94.3%, 96 answers
Needs met94.8%likely range 86.1% to 98.1%, 104 answers93.8%likely range 86.5% to 97.3%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.0%likely range 83.3% to 95.4%, 89 patients85.1%likely range 76.1% to 91.1%, 87 patients
Children at 18 months81.8%likely range 72.5% to 88.5%, 88 patients85.4%likely range 76.1% to 91.4%, 82 patients
Children at 5 years83.1%likely range 73.7% to 89.7%, 83 patients78.2%likely range 68.4% to 85.5%, 87 patients
Women aged 25 to 4948.3%likely range 45.8% to 50.8%, 1,509 patients54.1%likely range 51.3% to 57.0%, 1,162 patients
Women aged 50 to 6459.3%likely range 55.0% to 63.5%, 516 patients73.9%likely range 69.2% to 78.0%, 379 patients
Facts (NHS England, not part of the grade)
Registered patients7,514August 20266,502August 2026
Primary care networkCentral Middlesbrough PCN LtdCentral Middlesbrough PCN Ltd
Phone01642 24219201642 210220
Friends and Family Test (its own feedback)93.3% good or very good208 answers, June 202692.9% good or very good112 answers, June 2026
Appointments (one month)3,303 in August 2026Same day 38.8%; face to face 65.2%2,685 in August 2026Same day 21.7%; face to face 74.4%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.93England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.4 qualified permanent6.5 including trainees and locums1,385 patients per permanent GP3.8 qualified permanent4.8 including trainees and locums1,729 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).

How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences