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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The New Golf Road Surgery’s Practice Grade is clearly higher than The Cedars Surgery’s: its likely range lies wholly above.

A page for this pair

MeasureThe Cedars SurgeryCT14 7DN×The New Golf Road SurgeryCT14 6PY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.8likely range 69.6 to 83.5103 survey answers88.1likely range 85.4 to 89.8133 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good80.9%likely range 69.4% to 88.8%, 103 answers90.1%likely range 88.7% to 91.3%, 133 answers
Access (mean of the two below)70.5%likely range 65.3% to 75.1%83.3%likely range 74.7% to 88.1%
Appointments within two weeks of booking63.9%likely range 55.5% to 71.6%, 2,024 appointments91.3%likely range 77.3% to 97.0%, 520 appointmentsClearly higher
Calls answered by the practice76.9%likely range 70.8% to 82.1%, 4,466 calls75.1%likely range 65.2% to 82.9%, 1,853 calls
More survey questions (not part of the grade)
Getting through on the phone56.0%likely range 43.4% to 67.9%, 99 answers87.0%likely range 85.5% to 88.4%, 121 answers
Reception and admin team92.0%likely range 82.5% to 96.6%, 103 answers96.0%likely range 95.0% to 96.7%, 131 answers
Having a preferred professional37.5%likely range 26.4% to 50.1%, 101 answers43.4%likely range 41.3% to 45.5%, 130 answers
Seeing your preferred professional27.6%likely range 12.0% to 51.5%, 30 answers70.7%likely range 67.6% to 73.7%, 55 answers
Knowing the next step86.8%likely range 75.7% to 93.3%, 95 answers93.3%likely range 92.1% to 94.2%, 129 answers
Contacting the practice76.0%likely range 63.9% to 85.0%, 101 answers87.6%likely range 86.1% to 88.9%, 129 answers
Wait for an appointment68.8%likely range 55.8% to 79.3%, 95 answers87.6%likely range 86.1% to 89.0%, 121 answers
Being listened to94.7%likely range 85.8% to 98.2%, 98 answers94.9%likely range 93.9% to 95.8%, 131 answers
Care and concern92.3%likely range 82.6% to 96.8%, 98 answers94.2%likely range 93.1% to 95.1%, 129 answers
Confidence and trust96.6%likely range 88.5% to 99.0%, 101 answers97.4%likely range 96.6% to 98.0%, 127 answers
Involvement in decisions93.8%likely range 84.1% to 97.7%, 93 answers95.2%likely range 94.1% to 96.0%, 122 answers
Needs met90.2%likely range 80.0% to 95.4%, 100 answers92.3%likely range 91.1% to 93.4%, 131 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.2%likely range 80.1% to 94.4%, 74 patients90.9%likely range 62.3% to 98.4%, 11 patients
Children at 18 months89.0%likely range 79.8% to 94.3%, 73 patients90.9%likely range 62.3% to 98.4%, 11 patients
Children at 5 years89.7%likely range 81.0% to 94.7%, 78 patients100.0%likely range 81.6% to 100.0%, 17 patients
Women aged 25 to 4975.3%likely range 73.0% to 77.5%, 1,379 patients68.1%likely range 62.9% to 72.9%, 326 patients
Women aged 50 to 6478.0%likely range 75.5% to 80.4%, 1,134 patients72.2%likely range 66.1% to 77.7%, 227 patients
Facts (NHS England, not part of the grade)
Registered patients11,346August 20262,636August 2026
Primary care networkDeal & Sandwich PCNDeal & Sandwich PCN
Phone01304 37334101304 367495
Friends and Family Test (its own feedback)73.7% good or very good19 answers, June 202697.0% good or very good99 answers, June 2026
Appointments (one month)3,435 in August 2026Same day 30.1%; face to face 75.7%1,079 in August 2026Same day 14.8%; face to face 89.4%
Antibiotic items per STAR-PU (one year)0.59England 0.74, April 2025 to March 20261.51England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.5 qualified permanent9.0 including trainees and locums2,523 patients per permanent GP1.9 qualified permanent1.9 including trainees and locums1,387 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).

How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences