Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Brooke Surgery and Haughton Thornley Medical Centres cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | The Brooke SurgerySK14 1AT× | Haughton Thornley Medical CentresSK14 1JY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.5likely range 43.1 to 82.989 survey answers | 76.0likely range 61.8 to 84.5101 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 64.4%likely range 31.1% to 87.9%, 89 answers | 78.6%likely range 58.3% to 90.6%, 101 answers |
| Access (mean of the two below) | 71.1%likely range 67.8% to 74.1% | 69.8%likely range 65.9% to 73.2% |
| Appointments within two weeks of booking | 83.7%likely range 79.4% to 87.3%, 5,203 appointments | 81.4%likely range 76.1% to 85.8%, 3,757 appointments |
| Calls answered by the practice | 58.4%likely range 53.3% to 63.3%, 7,753 calls | 58.0%likely range 52.5% to 63.3%, 6,726 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.5%likely range 17.3% to 77.0%, 83 answers | 62.4%likely range 41.7% to 79.4%, 97 answers |
| Reception and admin team | 82.7%likely range 46.4% to 96.4%, 87 answers | 87.9%likely range 68.6% to 96.0%, 98 answers |
| Having a preferred professional | 17.2%likely range 3.7% to 53.4%, 88 answers | 24.4%likely range 11.4% to 44.7%, 102 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.6%likely range 49.8% to 97.7%, 85 answers | 79.4%likely range 58.8% to 91.2%, 97 answers |
| Contacting the practice | 71.0%likely range 36.2% to 91.4%, 88 answers | 72.2%likely range 51.7% to 86.3%, 101 answers |
| Wait for an appointment | 77.0%likely range 38.7% to 94.6%, 75 answers | 68.8%likely range 46.9% to 84.6%, 89 answers |
| Being listened to | 78.3%likely range 41.5% to 94.8%, 83 answers | 87.0%likely range 67.6% to 95.6%, 99 answers |
| Care and concern | 74.7%likely range 38.6% to 93.3%, 84 answers | 87.5%likely range 68.1% to 95.8%, 99 answers |
| Confidence and trust | 87.2%likely range 50.1% to 97.9%, 84 answers | 94.4%likely range 76.6% to 98.9%, 96 answers |
| Involvement in decisions | 86.3%likely range 47.0% to 97.8%, 75 answers | 88.2%likely range 68.7% to 96.2%, 97 answers |
| Needs met | 86.7%likely range 49.1% to 97.8%, 82 answers | 91.4%likely range 72.9% to 97.7%, 98 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.4%likely range 79.1% to 87.0%, 332 patients | 87.5%likely range 81.1% to 91.9%, 144 patients |
| Children at 18 months | 72.9%likely range 67.6% to 77.6%, 306 patients | 72.1%likely range 63.8% to 79.1%, 129 patients |
| Children at 5 years | 64.6%likely range 58.7% to 70.2%, 263 patients | 74.0%likely range 66.4% to 80.4%, 150 patients |
| Women aged 25 to 49 | 67.6%likely range 66.2% to 68.9%, 4,461 patients | 62.2%likely range 60.1% to 64.2%, 2,201 patients |
| Women aged 50 to 64 | 72.2%likely range 69.9% to 74.4%, 1,583 patients | 71.9%likely range 69.0% to 74.6%, 1,002 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,383August 2026 | 12,659August 2026 |
| Primary care network | Hyde PCN | Hyde PCN |
| Phone | 0161 3683312 | 0161 3677910 |
| Friends and Family Test (its own feedback) | 97.3% good or very good75 answers, June 2026 | 95.3% good or very good379 answers, June 2026 |
| Appointments (one month) | 8,573 in August 2026Same day 37.9%; face to face 60.0% | 5,528 in August 2026Same day 40.1%; face to face 56.8% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.81England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent10.6 including trainees and locums5,662 patients per permanent GP | 3.9 qualified permanent10.5 including trainees and locums3,251 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.