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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Washingborough Surgery’s Practice Grade is clearly higher than The Branston Heighington Family Practice’s: its likely range lies wholly above.

A page for this pair

MeasureThe Branston Heighington Family PracticeLN4 1LH×Washingborough SurgeryLN4 1BN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.5likely range 66.2 to 74.4104 survey answers89.1likely range 84.9 to 91.6135 survey answersClearly higher
Label (against the England average)No labelClearly above the England average
Patients who describe the practice as good62.5%likely range 56.9% to 67.9%, 104 answers91.3%likely range 85.6% to 94.8%, 135 answersClearly higher
Access (mean of the two below)89.0%likely range 83.4% to 92.4%83.7%likely range 80.1% to 86.3%
Appointments within two weeks of booking99.4%likely range 92.1% to 100.0%, 810 appointments99.9%likely range 95.6% to 100.0%, 1,326 appointments
Calls answered by the practice78.5%likely range 69.9% to 85.2%, 2,245 calls67.3%likely range 61.7% to 72.5%, 6,006 calls
More survey questions (not part of the grade)
Getting through on the phone53.9%likely range 48.1% to 59.6%, 103 answers90.3%likely range 84.2% to 94.2%, 127 answers
Reception and admin team82.4%likely range 77.5% to 86.3%, 102 answers98.9%likely range 95.5% to 99.7%, 132 answers
Having a preferred professional19.7%likely range 15.5% to 24.6%, 104 answers39.6%likely range 32.0% to 47.7%, 133 answers
Seeing your preferred professionalNot shown: fewer than 30 answers72.3%likely range 59.4% to 82.4%, 52 answers
Knowing the next step84.3%likely range 79.6% to 88.1%, 99 answers93.9%likely range 88.7% to 96.8%, 132 answers
Contacting the practice68.3%likely range 62.7% to 73.4%, 103 answers87.9%likely range 81.6% to 92.2%, 135 answers
Wait for an appointment73.0%likely range 67.2% to 78.1%, 90 answers74.4%likely range 66.5% to 81.1%, 123 answers
Being listened to81.5%likely range 76.5% to 85.7%, 99 answers96.3%likely range 91.8% to 98.3%, 131 answers
Care and concern83.8%likely range 79.0% to 87.6%, 100 answers95.7%likely range 91.0% to 98.0%, 131 answers
Confidence and trust91.9%likely range 88.1% to 94.6%, 100 answers97.9%likely range 94.0% to 99.3%, 130 answers
Involvement in decisions93.0%likely range 89.2% to 95.6%, 90 answers95.7%likely range 90.8% to 98.1%, 122 answers
Needs met92.8%likely range 89.2% to 95.3%, 101 answers96.7%likely range 92.4% to 98.6%, 132 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months86.2%likely range 69.4% to 94.5%, 29 patients90.6%likely range 81.0% to 95.6%, 64 patients
Children at 18 months86.2%likely range 69.4% to 94.5%, 29 patients90.0%likely range 78.6% to 95.7%, 50 patients
Children at 5 years87.8%likely range 75.8% to 94.3%, 49 patients95.0%likely range 87.8% to 98.0%, 80 patients
Women aged 25 to 4967.6%likely range 63.7% to 71.3%, 583 patients75.3%likely range 72.9% to 77.6%, 1,295 patients
Women aged 50 to 6471.7%likely range 67.4% to 75.6%, 452 patients77.2%likely range 74.4% to 79.7%, 985 patients
Facts (NHS England, not part of the grade)
Registered patients4,148August 20269,561August 2026
Primary care networkSouth Lincoln PCNSouth Lincoln PCN
Phone01522 79308101522 303600
Friends and Family Test (its own feedback)No results for June 202693.3% good or very good372 answers, June 2026
Appointments (one month)1,949 in August 2026Same day 33.9%; face to face 86.2%3,890 in August 2026Same day 32.7%; face to face 72.6%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.92England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.3 qualified permanent1.3 including trainees and locums3,111 patients per permanent GP4.0 qualified permanent8.0 including trainees and locums2,406 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences