North Kesteven · Compare
The Branston Heighington Family Practice vs Washingborough Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Washingborough Surgery’s Practice Grade is clearly higher than The Branston Heighington Family Practice’s: its likely range lies wholly above.
Side by side
| Measure | The Branston Heighington Family PracticeLN4 1LH | Washingborough SurgeryLN4 1BN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.5likely range 66.2 to 74.4104 survey answers | 89.1likely range 84.9 to 91.6135 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 62.5%likely range 56.9% to 67.9%, 104 answers | 91.3%likely range 85.6% to 94.8%, 135 answersClearly higher |
| Access (mean of the two below) | 89.0%likely range 83.4% to 92.4% | 83.7%likely range 80.1% to 86.3% |
| Appointments within two weeks of booking | 99.4%likely range 92.1% to 100.0%, 810 appointments | 99.9%likely range 95.6% to 100.0%, 1,326 appointments |
| Calls answered by the practice | 78.5%likely range 69.9% to 85.2%, 2,245 calls | 67.3%likely range 61.7% to 72.5%, 6,006 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 53.9%likely range 48.1% to 59.6%, 103 answers | 90.3%likely range 84.2% to 94.2%, 127 answers |
| Reception and admin team | 82.4%likely range 77.5% to 86.3%, 102 answers | 98.9%likely range 95.5% to 99.7%, 132 answers |
| Having a preferred professional | 19.7%likely range 15.5% to 24.6%, 104 answers | 39.6%likely range 32.0% to 47.7%, 133 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 72.3%likely range 59.4% to 82.4%, 52 answers |
| Knowing the next step | 84.3%likely range 79.6% to 88.1%, 99 answers | 93.9%likely range 88.7% to 96.8%, 132 answers |
| Contacting the practice | 68.3%likely range 62.7% to 73.4%, 103 answers | 87.9%likely range 81.6% to 92.2%, 135 answers |
| Wait for an appointment | 73.0%likely range 67.2% to 78.1%, 90 answers | 74.4%likely range 66.5% to 81.1%, 123 answers |
| Being listened to | 81.5%likely range 76.5% to 85.7%, 99 answers | 96.3%likely range 91.8% to 98.3%, 131 answers |
| Care and concern | 83.8%likely range 79.0% to 87.6%, 100 answers | 95.7%likely range 91.0% to 98.0%, 131 answers |
| Confidence and trust | 91.9%likely range 88.1% to 94.6%, 100 answers | 97.9%likely range 94.0% to 99.3%, 130 answers |
| Involvement in decisions | 93.0%likely range 89.2% to 95.6%, 90 answers | 95.7%likely range 90.8% to 98.1%, 122 answers |
| Needs met | 92.8%likely range 89.2% to 95.3%, 101 answers | 96.7%likely range 92.4% to 98.6%, 132 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.2%likely range 69.4% to 94.5%, 29 patients | 90.6%likely range 81.0% to 95.6%, 64 patients |
| Children at 18 months | 86.2%likely range 69.4% to 94.5%, 29 patients | 90.0%likely range 78.6% to 95.7%, 50 patients |
| Children at 5 years | 87.8%likely range 75.8% to 94.3%, 49 patients | 95.0%likely range 87.8% to 98.0%, 80 patients |
| Women aged 25 to 49 | 67.6%likely range 63.7% to 71.3%, 583 patients | 75.3%likely range 72.9% to 77.6%, 1,295 patients |
| Women aged 50 to 64 | 71.7%likely range 67.4% to 75.6%, 452 patients | 77.2%likely range 74.4% to 79.7%, 985 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,148August 2026 | 9,561August 2026 |
| Primary care network | South Lincoln PCN | South Lincoln PCN |
| Phone | 01522 793081 | 01522 303600 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.3% good or very good372 answers, June 2026 |
| Appointments (one month) | 1,949 in August 2026Same day 33.9%; face to face 86.2% | 3,890 in August 2026Same day 32.7%; face to face 72.6% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.3 qualified permanent1.3 including trainees and locums3,111 patients per permanent GP | 4.0 qualified permanent8.0 including trainees and locums2,406 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.