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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

The Aitune Medical Practice and West Park Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureThe Aitune Medical PracticeNG10 1RY×West Park SurgeryNG10 1RY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.1likely range 71.6 to 81.3123 survey answers76.9likely range 57.9 to 86.289 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good81.7%likely range 74.3% to 87.3%, 123 answers80.4%likely range 53.2% to 93.6%, 89 answers
Access (mean of the two below)66.1%likely range 60.0% to 71.4%68.7%likely range 65.2% to 71.9%
Appointments within two weeks of booking68.2%likely range 58.5% to 76.5%, 1,536 appointments81.8%likely range 76.6% to 86.0%, 3,906 appointmentsClearly higher
Calls answered by the practice63.9%likely range 56.6% to 70.6%, 3,729 calls55.6%likely range 50.7% to 60.4%, 8,319 calls
More survey questions (not part of the grade)
Getting through on the phone42.5%likely range 34.1% to 51.4%, 112 answers40.1%likely range 17.9% to 67.3%, 79 answers
Reception and admin team95.3%likely range 90.1% to 97.8%, 118 answers84.1%likely range 56.4% to 95.5%, 85 answers
Having a preferred professional29.4%likely range 22.3% to 37.6%, 122 answers35.4%likely range 15.5% to 62.1%, 87 answers
Seeing your preferred professional64.7%likely range 50.4% to 76.7%, 45 answersNot shown: fewer than 30 answers
Knowing the next step91.0%likely range 84.8% to 94.9%, 118 answers76.6%likely range 48.2% to 92.0%, 82 answers
Contacting the practice75.0%likely range 67.0% to 81.7%, 120 answers67.0%likely range 39.7% to 86.2%, 85 answers
Wait for an appointment71.0%likely range 62.2% to 78.5%, 107 answers68.6%likely range 40.2% to 87.6%, 79 answers
Being listened to94.9%likely range 89.6% to 97.5%, 118 answers85.6%likely range 57.5% to 96.3%, 82 answers
Care and concern86.3%likely range 79.4% to 91.2%, 120 answers90.3%likely range 63.1% to 98.1%, 83 answers
Confidence and trust98.6%likely range 94.8% to 99.6%, 120 answers92.7%likely range 65.8% to 98.8%, 82 answers
Involvement in decisions95.0%likely range 89.8% to 97.7%, 118 answers91.2%likely range 63.5% to 98.4%, 80 answers
Needs met93.7%likely range 88.2% to 96.7%, 121 answers95.7%likely range 69.8% to 99.5%, 83 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.2%likely range 84.4% to 98.0%, 52 patients96.6%likely range 92.3% to 98.5%, 148 patients
Children at 18 months93.0%likely range 81.4% to 97.6%, 43 patients93.7%likely range 88.0% to 96.7%, 126 patients
Children at 5 years84.5%likely range 73.1% to 91.6%, 58 patients93.9%likely range 89.2% to 96.7%, 165 patients
Women aged 25 to 4980.1%likely range 77.7% to 82.3%, 1,135 patients76.7%likely range 75.2% to 78.2%, 2,927 patients
Women aged 50 to 6481.9%likely range 79.1% to 84.4%, 800 patients78.3%likely range 76.2% to 80.3%, 1,539 patients
Facts (NHS England, not part of the grade)
Registered patients7,865August 202616,882August 2026
Primary care networkErewash PCNErewash PCN
Phone0115 85542500115 8554200
Friends and Family Test (its own feedback)93.4% good or very good290 answers, June 202689.6% good or very good433 answers, June 2026
Appointments (one month)3,062 in August 2026Same day 20.3%; face to face 88.2%6,008 in August 2026Same day 33.3%; face to face 65.9%
Antibiotic items per STAR-PU (one year)0.54England 0.74, April 2025 to March 20260.64England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent4.3 including trainees and locums1,843 patients per permanent GP9.6 qualified permanent12.8 including trainees and locums1,768 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences