Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Swanswell Medical Centre’s Practice Grade is clearly higher than Hall Green Health’s: its likely range lies wholly above.
| Measure | Swanswell Medical CentreB27 7AL× | Hall Green HealthB28 8BG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.4likely range 72.0 to 81.497 survey answersClearly higher | 53.3likely range 38.0 to 70.6133 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 82.4%likely range 74.9% to 88.0%, 97 answersClearly higher | 43.2%likely range 21.4% to 67.9%, 133 answers |
| Access (mean of the two below) | 65.4%likely range 61.5% to 68.9% | 76.6%likely range 74.4% to 78.5%Clearly higher |
| Appointments within two weeks of booking | 95.6%likely range 90.7% to 98.0%, 2,056 appointments | 94.4%likely range 92.0% to 96.2%, 7,285 appointments |
| Calls answered by the practice | 35.1%likely range 29.1% to 41.6%, 4,606 calls | 58.6%likely range 55.0% to 62.0%, 15,826 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.8%likely range 53.9% to 70.9%, 91 answers | 37.5%likely range 17.0% to 63.6%, 127 answers |
| Reception and admin team | 85.3%likely range 78.0% to 90.4%, 94 answers | 66.1%likely range 39.4% to 85.4%, 125 answers |
| Having a preferred professional | 37.5%likely range 29.6% to 46.1%, 97 answers | 35.4%likely range 15.8% to 61.6%, 129 answers |
| Seeing your preferred professional | 36.6%likely range 23.1% to 52.6%, 30 answers | 27.3%likely range 5.1% to 72.2%, 39 answers |
| Knowing the next step | 86.0%likely range 78.8% to 91.0%, 95 answers | 58.3%likely range 32.4% to 80.3%, 122 answers |
| Contacting the practice | 76.9%likely range 68.9% to 83.4%, 96 answers | 40.5%likely range 19.3% to 66.1%, 129 answers |
| Wait for an appointment | 71.5%likely range 62.4% to 79.1%, 83 answers | 49.3%likely range 25.2% to 73.7%, 122 answers |
| Being listened to | 88.0%likely range 81.0% to 92.6%, 93 answers | 73.6%likely range 46.8% to 89.8%, 130 answers |
| Care and concern | 82.9%likely range 75.4% to 88.5%, 94 answers | 70.2%likely range 43.7% to 87.7%, 131 answers |
| Confidence and trust | 92.9%likely range 87.0% to 96.2%, 94 answers | 89.2%likely range 63.1% to 97.5%, 128 answers |
| Involvement in decisions | 88.3%likely range 81.1% to 93.1%, 84 answers | 83.6%likely range 56.5% to 95.3%, 125 answers |
| Needs met | 95.0%likely range 89.7% to 97.6%, 95 answers | 80.4%likely range 53.2% to 93.6%, 126 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.2%likely range 83.0% to 96.6%, 64 patients | 79.0%likely range 74.8% to 82.6%, 423 patients |
| Children at 18 months | 81.5%likely range 70.4% to 89.1%, 65 patients | 73.8%likely range 69.4% to 77.8%, 424 patients |
| Children at 5 years | 73.8%likely range 63.2% to 82.1%, 80 patients | 61.1%likely range 56.3% to 65.8%, 404 patients |
| Women aged 25 to 49 | 64.7%likely range 61.8% to 67.5%, 1,083 patients | 49.0%likely range 47.7% to 50.2%, 5,791 patients |
| Women aged 50 to 64 | 71.8%likely range 67.6% to 75.6%, 478 patients | 69.6%likely range 67.7% to 71.5%, 2,182 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,184August 2026 | 31,081August 2026 |
| Primary care network | Community Care Hall Green PCN | Community Care Hall Green PCN |
| Phone | 0121 7065676 | 0121 7773500 |
| Friends and Family Test (its own feedback) | 92.4% good or very good198 answers, June 2026 | 69.2% good or very good13 answers, June 2026 |
| Appointments (one month) | 2,894 in August 2026Same day 61.2%; face to face 66.1% | 10,442 in August 2026Same day 40.0%; face to face 70.2% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent4.8 including trainees and locums2,728 patients per permanent GP | 12.4 qualified permanent20.3 including trainees and locums2,501 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.