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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Langley’s Practice Grade is clearly higher than Sutton Valence Group Practice’s: its likely range lies wholly above.

A page for this pair

MeasureSutton Valence Group PracticeME17 3BD×LangleyME17 3JY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.6likely range 72.9 to 81.5114 survey answers91.7likely range 89.3 to 93.4115 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good79.5%likely range 73.2% to 84.7%, 114 answers97.6%likely range 96.3% to 98.5%, 115 answersClearly higher
Access (mean of the two below)73.0%likely range 67.2% to 77.7%77.9%likely range 70.5% to 82.9%
Appointments within two weeks of booking80.8%likely range 73.0% to 86.7%, 1,939 appointments87.4%likely range 80.0% to 92.4%, 1,697 appointments
Calls answered by the practice65.1%likely range 56.7% to 72.6%, 2,815 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone58.6%likely range 51.1% to 65.8%, 104 answers96.5%likely range 95.0% to 97.6%, 113 answers
Reception and admin team88.7%likely range 83.3% to 92.5%, 111 answers100.0%likely range 99.5% to 100.0%, 115 answers
Having a preferred professional36.6%likely range 30.0% to 43.6%, 115 answers32.7%likely range 29.6% to 36.1%, 113 answers
Seeing your preferred professional40.1%likely range 29.0% to 52.3%, 41 answers90.6%likely range 86.5% to 93.6%, 39 answers
Knowing the next step85.5%likely range 79.6% to 89.9%, 109 answers98.4%likely range 97.3% to 99.1%, 111 answers
Contacting the practice79.8%likely range 73.3% to 85.0%, 109 answers95.6%likely range 94.0% to 96.9%, 112 answers
Wait for an appointment69.0%likely range 61.6% to 75.5%, 103 answers95.5%likely range 93.8% to 96.7%, 111 answers
Being listened to91.4%likely range 86.3% to 94.7%, 107 answers100.0%likely range 99.5% to 100.0%, 113 answers
Care and concern88.3%likely range 82.7% to 92.3%, 108 answers100.0%likely range 99.5% to 100.0%, 113 answers
Confidence and trust97.8%likely range 94.4% to 99.2%, 106 answers100.0%likely range 99.5% to 100.0%, 113 answers
Involvement in decisions96.3%likely range 92.3% to 98.3%, 104 answers100.0%likely range 99.5% to 100.0%, 109 answers
Needs met90.0%likely range 84.5% to 93.6%, 104 answers100.0%likely range 99.5% to 100.0%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months85.9%likely range 76.0% to 92.2%, 71 patients92.6%likely range 76.6% to 97.9%, 27 patients
Children at 18 months81.3%likely range 70.0% to 88.9%, 64 patients93.8%likely range 79.9% to 98.3%, 32 patients
Children at 5 years78.3%likely range 67.2% to 86.4%, 69 patients94.6%likely range 82.3% to 98.5%, 37 patients
Women aged 25 to 4970.4%likely range 67.6% to 73.0%, 1,117 patients81.8%likely range 78.3% to 84.9%, 528 patients
Women aged 50 to 6476.6%likely range 73.4% to 79.5%, 722 patients80.4%likely range 75.4% to 84.6%, 286 patients
Facts (NHS England, not part of the grade)
Registered patients7,318August 20263,433August 2026
Primary care networkThe Ridge PCNThe Ridge PCN
Phone01622 84221201622 863030
Friends and Family Test (its own feedback)89.6% good or very good48 answers, June 202697.4% good or very good156 answers, June 2026
Appointments (one month)2,900 in August 2026Same day 45.7%; face to face 85.8%1,698 in August 2026Same day 51.1%; face to face 77.6%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20261.31England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent2.1 including trainees and locums3,485 patients per permanent GP2.1 qualified permanent2.1 including trainees and locums1,609 patients per permanent GP
CQC rating (a separate source)OutstandingGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences