Maidstone · Compare
Sutton Valence Group Practice vs Langley
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Langley’s Practice Grade is clearly higher than Sutton Valence Group Practice’s: its likely range lies wholly above.
Side by side
| Measure | Sutton Valence Group PracticeME17 3BD | LangleyME17 3JY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.6likely range 72.9 to 81.5114 survey answers | 91.7likely range 89.3 to 93.4115 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.5%likely range 73.2% to 84.7%, 114 answers | 97.6%likely range 96.3% to 98.5%, 115 answersClearly higher |
| Access (mean of the two below) | 73.0%likely range 67.2% to 77.7% | 77.9%likely range 70.5% to 82.9% |
| Appointments within two weeks of booking | 80.8%likely range 73.0% to 86.7%, 1,939 appointments | 87.4%likely range 80.0% to 92.4%, 1,697 appointments |
| Calls answered by the practice | 65.1%likely range 56.7% to 72.6%, 2,815 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.6%likely range 51.1% to 65.8%, 104 answers | 96.5%likely range 95.0% to 97.6%, 113 answers |
| Reception and admin team | 88.7%likely range 83.3% to 92.5%, 111 answers | 100.0%likely range 99.5% to 100.0%, 115 answers |
| Having a preferred professional | 36.6%likely range 30.0% to 43.6%, 115 answers | 32.7%likely range 29.6% to 36.1%, 113 answers |
| Seeing your preferred professional | 40.1%likely range 29.0% to 52.3%, 41 answers | 90.6%likely range 86.5% to 93.6%, 39 answers |
| Knowing the next step | 85.5%likely range 79.6% to 89.9%, 109 answers | 98.4%likely range 97.3% to 99.1%, 111 answers |
| Contacting the practice | 79.8%likely range 73.3% to 85.0%, 109 answers | 95.6%likely range 94.0% to 96.9%, 112 answers |
| Wait for an appointment | 69.0%likely range 61.6% to 75.5%, 103 answers | 95.5%likely range 93.8% to 96.7%, 111 answers |
| Being listened to | 91.4%likely range 86.3% to 94.7%, 107 answers | 100.0%likely range 99.5% to 100.0%, 113 answers |
| Care and concern | 88.3%likely range 82.7% to 92.3%, 108 answers | 100.0%likely range 99.5% to 100.0%, 113 answers |
| Confidence and trust | 97.8%likely range 94.4% to 99.2%, 106 answers | 100.0%likely range 99.5% to 100.0%, 113 answers |
| Involvement in decisions | 96.3%likely range 92.3% to 98.3%, 104 answers | 100.0%likely range 99.5% to 100.0%, 109 answers |
| Needs met | 90.0%likely range 84.5% to 93.6%, 104 answers | 100.0%likely range 99.5% to 100.0%, 112 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.9%likely range 76.0% to 92.2%, 71 patients | 92.6%likely range 76.6% to 97.9%, 27 patients |
| Children at 18 months | 81.3%likely range 70.0% to 88.9%, 64 patients | 93.8%likely range 79.9% to 98.3%, 32 patients |
| Children at 5 years | 78.3%likely range 67.2% to 86.4%, 69 patients | 94.6%likely range 82.3% to 98.5%, 37 patients |
| Women aged 25 to 49 | 70.4%likely range 67.6% to 73.0%, 1,117 patients | 81.8%likely range 78.3% to 84.9%, 528 patients |
| Women aged 50 to 64 | 76.6%likely range 73.4% to 79.5%, 722 patients | 80.4%likely range 75.4% to 84.6%, 286 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,318August 2026 | 3,433August 2026 |
| Primary care network | The Ridge PCN | The Ridge PCN |
| Phone | 01622 842212 | 01622 863030 |
| Friends and Family Test (its own feedback) | 89.6% good or very good48 answers, June 2026 | 97.4% good or very good156 answers, June 2026 |
| Appointments (one month) | 2,900 in August 2026Same day 45.7%; face to face 85.8% | 1,698 in August 2026Same day 51.1%; face to face 77.6% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 1.31England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums3,485 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums1,609 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.