Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Sunbury Group Practice and Upper Halliford Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Sunbury Group PracticeTW16 6RH× | Upper Halliford Medical CentreTW17 8SY× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 65.4likely range 50.8 to 74.7109 survey answers | 68.4likely range 64.7 to 71.5131 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.6%likely range 54.9% to 88.7%, 109 answers | 68.3%likely range 65.1% to 71.3%, 131 answers |
| Access (mean of the two below) | 41.4%likely range 37.2% to 47.4% | 68.5%likely range 58.8% to 76.0%Clearly higher |
| Appointments within two weeks of booking | 12.6%likely range 6.5% to 23.2%, 942 appointments | 72.0%likely range 55.3% to 84.2%, 521 appointmentsClearly higher |
| Calls answered by the practice | 70.1%likely range 64.1% to 75.5%, 5,153 calls | 65.0%likely range 55.2% to 73.6%, 2,103 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.9%likely range 34.8% to 75.0%, 97 answers | 39.6%likely range 36.3% to 43.0%, 126 answers |
| Reception and admin team | 88.3%likely range 68.5% to 96.3%, 104 answers | 83.8%likely range 81.2% to 86.2%, 124 answers |
| Having a preferred professional | 26.8%likely range 12.9% to 47.6%, 109 answers | 38.1%likely range 35.0% to 41.4%, 130 answers |
| Seeing your preferred professional | 37.4%likely range 12.5% to 71.4%, 35 answers | 39.7%likely range 34.5% to 45.0%, 52 answers |
| Knowing the next step | 89.8%likely range 70.6% to 97.0%, 106 answers | 74.9%likely range 71.8% to 77.8%, 122 answers |
| Contacting the practice | 80.3%likely range 59.6% to 91.9%, 106 answers | 66.2%likely range 63.0% to 69.3%, 129 answers |
| Wait for an appointment | 63.1%likely range 41.1% to 80.7%, 95 answers | 39.7%likely range 36.3% to 43.1%, 119 answers |
| Being listened to | 91.9%likely range 72.9% to 98.0%, 103 answers | 85.6%likely range 83.0% to 87.8%, 125 answers |
| Care and concern | 89.6%likely range 70.0% to 97.0%, 103 answers | 81.7%likely range 78.9% to 84.2%, 123 answers |
| Confidence and trust | 97.2%likely range 79.8% to 99.7%, 101 answers | 82.2%likely range 79.4% to 84.7%, 123 answers |
| Involvement in decisions | 95.6%likely range 76.9% to 99.3%, 96 answers | 83.9%likely range 81.1% to 86.3%, 121 answers |
| Needs met | 90.5%likely range 71.2% to 97.4%, 104 answers | 88.9%likely range 86.5% to 90.9%, 121 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.6%likely range 85.3% to 94.1%, 170 patients | 90.9%likely range 78.8% to 96.4%, 44 patients |
| Children at 18 months | 85.2%likely range 79.8% to 89.4%, 210 patients | 83.7%likely range 71.0% to 91.5%, 49 patients |
| Children at 5 years | 85.4%likely range 79.8% to 89.6%, 198 patients | 85.1%likely range 72.3% to 92.6%, 47 patients |
| Women aged 25 to 49 | 67.2%likely range 65.6% to 68.8%, 3,220 patients | 65.9%likely range 62.6% to 69.1%, 822 patients |
| Women aged 50 to 64 | 74.9%likely range 72.9% to 76.9%, 1,736 patients | 74.6%likely range 69.9% to 78.8%, 370 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,015August 2026 | 4,300August 2026 |
| Primary care network | Sasse Network 1 PCN | Sasse Network 1 PCN |
| Phone | 01932 713399 | 01932 785496 |
| Friends and Family Test (its own feedback) | 94.1% good or very good674 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 2,083 in August 2026Same day 0.0%; face to face 85.2% | 1,615 in August 2026Same day 25.3%; face to face 44.9% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.62England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.7 qualified permanent9.5 including trainees and locums2,191 patients per permanent GP | 1.4 qualified permanent1.8 including trainees and locums2,986 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.