Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Stone Cross Surgery and Harbour Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Stone Cross SurgeryBN24 5DZ× | Harbour Medical PracticeBN23 6DW× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.5likely range 63.3 to 79.6116 survey answers | 76.4likely range 71.4 to 80.6114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.9%likely range 59.8% to 83.0%, 116 answers | 74.5%likely range 67.9% to 80.2%, 114 answers |
| Access (mean of the two below) | 71.5%likely range 68.9% to 73.9% | 80.8%likely range 74.5% to 84.8%Clearly higher |
| Appointments within two weeks of booking | 90.4%likely range 87.2% to 92.9%, 6,446 appointments | 90.3%likely range 84.0% to 94.3%, 2,017 appointments |
| Calls answered by the practice | 52.5%likely range 48.4% to 56.6%, 11,572 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 40.0%likely range 27.6% to 53.8%, 109 answers | 49.1%likely range 41.9% to 56.3%, 109 answers |
| Reception and admin team | 88.0%likely range 76.3% to 94.3%, 111 answers | 86.0%likely range 80.3% to 90.3%, 111 answers |
| Having a preferred professional | 23.8%likely range 14.4% to 36.8%, 117 answers | 28.9%likely range 22.9% to 35.7%, 112 answers |
| Seeing your preferred professional | 30.1%likely range 13.5% to 54.3%, 37 answers | 36.8%likely range 25.2% to 50.2%, 34 answers |
| Knowing the next step | 83.0%likely range 70.2% to 91.0%, 108 answers | 77.9%likely range 71.3% to 83.3%, 108 answers |
| Contacting the practice | 66.3%likely range 52.7% to 77.7%, 113 answers | 63.8%likely range 56.7% to 70.4%, 111 answers |
| Wait for an appointment | 70.4%likely range 56.0% to 81.7%, 99 answers | 55.2%likely range 47.5% to 62.6%, 98 answers |
| Being listened to | 90.5%likely range 79.2% to 96.0%, 107 answers | 81.5%likely range 75.4% to 86.5%, 112 answers |
| Care and concern | 95.0%likely range 84.9% to 98.5%, 106 answers | 80.8%likely range 74.5% to 85.8%, 111 answers |
| Confidence and trust | 98.6%likely range 90.0% to 99.8%, 103 answers | 90.9%likely range 85.8% to 94.2%, 110 answers |
| Involvement in decisions | 88.5%likely range 76.5% to 94.8%, 104 answers | 84.6%likely range 78.7% to 89.2%, 109 answers |
| Needs met | 90.9%likely range 79.9% to 96.2%, 111 answers | 88.6%likely range 83.2% to 92.4%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.8%likely range 88.2% to 96.8%, 129 patients | 96.0%likely range 86.5% to 98.9%, 50 patients |
| Children at 18 months | 94.9%likely range 89.9% to 97.5%, 138 patients | 96.5%likely range 88.1% to 99.0%, 57 patients |
| Children at 5 years | 93.8%likely range 88.2% to 96.8%, 128 patients | 87.1%likely range 76.6% to 93.3%, 62 patients |
| Women aged 25 to 49 | 75.1%likely range 73.2% to 76.9%, 2,172 patients | 72.6%likely range 69.8% to 75.3%, 1,034 patients |
| Women aged 50 to 64 | 75.9%likely range 73.6% to 78.1%, 1,405 patients | 77.6%likely range 74.3% to 80.5%, 704 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,143August 2026 | 7,578August 2026 |
| Primary care network | Eastbourne East PCN | Eastbourne East PCN |
| Phone | 01323 761461 | 01323 470370 |
| Friends and Family Test (its own feedback) | 98.0% good or very good451 answers, June 2026 | 93.4% good or very good412 answers, June 2026 |
| Appointments (one month) | 9,109 in August 2026Same day 48.5%; face to face 39.3% | 4,724 in August 2026Same day 35.8%; face to face 65.0% |
| Antibiotic items per STAR-PU (one year) | 1.08England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent6.6 including trainees and locums2,285 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums2,915 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.