Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Stone Cross Medical Centre and Clifton Lane Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Stone Cross Medical CentreB71 3LN× | Clifton Lane Medical CentreB71 3AS× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 60.0likely range 54.1 to 65.7101 survey answers | 53.9likely range 46.7 to 61.583 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 53.2%likely range 45.1% to 61.1%, 101 answers | 39.4%likely range 29.5% to 50.3%, 83 answers |
| Access (mean of the two below) | 75.6%likely range 70.0% to 80.1% | 87.5%likely range 81.8% to 89.5%Clearly higher |
| Appointments within two weeks of booking | 89.7%likely range 82.5% to 94.1%, 1,653 appointments | 97.0%likely range 91.3% to 99.0%, 1,436 appointments |
| Calls answered by the practice | 61.5%likely range 52.9% to 69.4%, 2,687 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 33.9%likely range 26.6% to 42.0%, 98 answers | 27.8%likely range 19.0% to 38.7%, 78 answers |
| Reception and admin team | 62.6%likely range 54.4% to 70.0%, 100 answers | 49.6%likely range 38.6% to 60.6%, 77 answers |
| Having a preferred professional | 19.8%likely range 14.1% to 27.1%, 99 answers | 25.6%likely range 17.3% to 36.1%, 82 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 63.9%likely range 55.5% to 71.5%, 94 answers | 64.5%likely range 52.7% to 74.8%, 70 answers |
| Contacting the practice | 44.1%likely range 36.3% to 52.2%, 101 answers | 41.4%likely range 31.2% to 52.5%, 80 answers |
| Wait for an appointment | 43.5%likely range 35.2% to 52.2%, 88 answers | 30.7%likely range 20.6% to 43.0%, 64 answers |
| Being listened to | 78.0%likely range 70.3% to 84.2%, 94 answers | 61.7%likely range 50.6% to 71.7%, 80 answers |
| Care and concern | 76.9%likely range 69.0% to 83.3%, 92 answers | 61.6%likely range 50.4% to 71.6%, 79 answers |
| Confidence and trust | 82.3%likely range 75.0% to 87.9%, 94 answers | 65.5%likely range 54.3% to 75.3%, 77 answers |
| Involvement in decisions | 81.7%likely range 73.9% to 87.5%, 86 answers | 76.9%likely range 65.8% to 85.1%, 73 answers |
| Needs met | 83.1%likely range 76.0% to 88.5%, 95 answers | 70.1%likely range 59.0% to 79.3%, 76 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.0%likely range 58.3% to 82.5%, 50 patients | 71.7%likely range 58.4% to 82.0%, 53 patients |
| Children at 18 months | 88.0%likely range 76.2% to 94.4%, 50 patients | 75.9%likely range 63.5% to 85.0%, 58 patients |
| Children at 5 years | 85.5%likely range 73.8% to 92.4%, 55 patients | 60.6%likely range 48.5% to 71.5%, 66 patients |
| Women aged 25 to 49 | 57.8%likely range 54.4% to 61.2%, 811 patients | 50.9%likely range 47.5% to 54.2%, 873 patients |
| Women aged 50 to 64 | 78.8%likely range 74.4% to 82.7%, 378 patients | 71.4%likely range 66.9% to 75.4%, 426 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,875August 2026 | 5,166August 2026 |
| Primary care network | Health Vision Partnership PCN | Health Vision Partnership PCN |
| Phone | 0121 5882286 | 0121 5887989 |
| Friends and Family Test (its own feedback) | 76.1% good or very good142 answers, June 2026 | 83.5% good or very good139 answers, June 2026 |
| Appointments (one month) | 2,357 in August 2026Same day 43.2%; face to face 79.9% | 1,804 in August 2026Same day 31.6%; face to face 75.4% |
| Antibiotic items per STAR-PU (one year) | 0.61England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.9 qualified permanent0.9 including trainees and locums | 1.4 qualified permanent1.4 including trainees and locums3,715 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.