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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Station Road Surgery and Camberley Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureStation Road SurgeryGU16 7HG×Camberley Health CentreGU15 2QA×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.1likely range 82.8 to 89.9125 survey answers82.2likely range 74.8 to 87.5102 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good90.5%likely range 84.7% to 94.2%, 125 answers81.0%likely range 70.6% to 88.4%, 102 answers
Access (mean of the two below)79.0%likely range 74.1% to 82.9%84.8%likely range 80.6% to 88.1%
Appointments within two weeks of booking80.6%likely range 74.1% to 85.7%, 2,699 appointments93.5%likely range 89.5% to 96.0%, 3,475 appointmentsClearly higher
Calls answered by the practice77.2%likely range 70.0% to 83.2%, 3,204 calls76.1%likely range 68.7% to 82.1%, 3,217 calls
More survey questions (not part of the grade)
Getting through on the phone81.0%likely range 73.7% to 86.7%, 116 answers60.9%likely range 48.9% to 71.8%, 92 answers
Reception and admin team95.7%likely range 91.1% to 98.0%, 121 answers93.2%likely range 84.7% to 97.1%, 98 answers
Having a preferred professional51.1%likely range 43.1% to 59.0%, 124 answers29.8%likely range 20.5% to 41.1%, 101 answers
Seeing your preferred professional50.1%likely range 38.9% to 61.3%, 62 answersNot shown: fewer than 30 answers
Knowing the next step89.5%likely range 83.4% to 93.6%, 118 answers87.4%likely range 77.6% to 93.3%, 97 answers
Contacting the practice77.6%likely range 70.1% to 83.6%, 121 answers71.5%likely range 60.2% to 80.6%, 101 answers
Wait for an appointment80.3%likely range 72.7% to 86.1%, 112 answers61.4%likely range 49.0% to 72.4%, 88 answers
Being listened to92.6%likely range 87.1% to 95.8%, 119 answers90.2%likely range 80.9% to 95.2%, 96 answers
Care and concern92.2%likely range 86.7% to 95.6%, 120 answers87.4%likely range 77.5% to 93.3%, 96 answers
Confidence and trust96.6%likely range 92.2% to 98.5%, 120 answers93.2%likely range 84.8% to 97.1%, 97 answers
Involvement in decisions96.0%likely range 91.3% to 98.2%, 114 answers92.9%likely range 84.0% to 97.0%, 91 answers
Needs met96.2%likely range 91.7% to 98.3%, 119 answers93.4%likely range 85.1% to 97.3%, 98 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.7%likely range 87.2% to 97.9%, 76 patients93.9%likely range 88.0% to 97.0%, 115 patients
Children at 18 months94.3%likely range 86.2% to 97.8%, 70 patients91.5%likely range 83.4% to 95.8%, 82 patients
Children at 5 years93.6%likely range 86.8% to 97.0%, 94 patients85.2%likely range 76.3% to 91.2%, 88 patients
Women aged 25 to 4960.3%likely range 57.9% to 62.6%, 1,658 patients62.6%likely range 60.3% to 64.8%, 1,721 patients
Women aged 50 to 6476.3%likely range 73.2% to 79.1%, 797 patients73.1%likely range 70.0% to 76.0%, 834 patients
Facts (NHS England, not part of the grade)
Registered patients9,144August 20269,500August 2026
Primary care networkSurrey Heath PCNSurrey Heath PCN
Phone01276 6262201276 20101
Friends and Family Test (its own feedback)96.2% good or very good265 answers, June 202692.4% good or very good340 answers, June 2026
Appointments (one month)3,067 in August 2026Same day 29.5%; face to face 82.5%5,496 in August 2026Same day 58.4%; face to face 32.0%
Antibiotic items per STAR-PU (one year)0.57England 0.74, April 2025 to March 20260.39England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.5 qualified permanent6.2 including trainees and locums2,034 patients per permanent GP5.1 qualified permanent10.0 including trainees and locums1,870 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences