Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St Hilary Group Practice and The Village Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St Hilary Group PracticeCH45 3NA× | The Village Medical CentreCH45 3HE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.1likely range 80.4 to 88.6119 survey answers | 83.8likely range 75.9 to 89.094 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 85.5%likely range 79.2% to 90.1%, 119 answers | 84.1%likely range 72.9% to 91.3%, 94 answers |
| Access (mean of the two below) | 84.1%likely range 78.8% to 88.0% | 83.0%likely range 78.3% to 86.6% |
| Appointments within two weeks of booking | 89.5%likely range 84.5% to 93.0%, 3,077 appointments | 86.1%likely range 79.4% to 90.8%, 2,167 appointments |
| Calls answered by the practice | 78.5%likely range 69.3% to 85.6%, 2,002 calls | 79.9%likely range 73.1% to 85.3%, 3,441 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.2%likely range 58.0% to 73.4%, 106 answers | 77.5%likely range 65.0% to 86.5%, 88 answers |
| Reception and admin team | 80.3%likely range 73.3% to 85.9%, 114 answers | 97.9%likely range 90.3% to 99.6%, 91 answers |
| Having a preferred professional | 49.1%likely range 41.5% to 56.7%, 119 answers | 28.2%likely range 18.5% to 40.6%, 95 answers |
| Seeing your preferred professional | 35.6%likely range 24.7% to 48.3%, 46 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.8%likely range 80.6% to 91.3%, 114 answers | 85.7%likely range 74.7% to 92.5%, 93 answers |
| Contacting the practice | 72.3%likely range 64.9% to 78.7%, 117 answers | 87.1%likely range 76.3% to 93.4%, 94 answers |
| Wait for an appointment | 86.2%likely range 79.5% to 91.0%, 102 answers | 81.3%likely range 69.2% to 89.3%, 88 answers |
| Being listened to | 87.7%likely range 81.5% to 92.1%, 111 answers | 92.4%likely range 82.8% to 96.9%, 92 answers |
| Care and concern | 83.4%likely range 76.6% to 88.5%, 111 answers | 87.5%likely range 76.7% to 93.8%, 91 answers |
| Confidence and trust | 95.6%likely range 91.0% to 97.9%, 111 answers | 90.6%likely range 80.4% to 95.8%, 91 answers |
| Involvement in decisions | 93.4%likely range 88.0% to 96.5%, 103 answers | 94.2%likely range 84.7% to 98.0%, 86 answers |
| Needs met | 89.5%likely range 83.6% to 93.4%, 115 answers | 91.7%likely range 81.7% to 96.5%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.5%likely range 79.3% to 98.2%, 31 patients | 87.5%likely range 75.3% to 94.1%, 48 patients |
| Children at 18 months | 97.8%likely range 88.4% to 99.6%, 45 patients | 94.7%likely range 82.7% to 98.5%, 38 patients |
| Children at 5 years | 88.9%likely range 76.5% to 95.2%, 45 patients | 95.6%likely range 85.2% to 98.8%, 45 patients |
| Women aged 25 to 49 | 73.1%likely range 70.0% to 75.9%, 866 patients | 79.5%likely range 76.8% to 82.0%, 899 patients |
| Women aged 50 to 64 | 79.0%likely range 75.4% to 82.2%, 557 patients | 78.2%likely range 74.9% to 81.1%, 664 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,815August 2026 | 6,384August 2026 |
| Primary care network | Wallasey PCN | Wallasey PCN |
| Phone | 0151 6382216 | 0151 6911112 |
| Friends and Family Test (its own feedback) | 77.9% good or very good195 answers, June 2026 | 4 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 3,823 in August 2026Same day 56.8%; face to face 72.8% | 3,592 in August 2026Same day 44.2%; face to face 57.0% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.8 qualified permanent7.3 including trainees and locums1,533 patients per permanent GP | 6.3 qualified permanent8.9 including trainees and locums1,010 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.