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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

St Georges Road Surgery and George Eliot Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSt Georges Road SurgeryCV1 2DL×George Eliot Medical CentreCV1 4JH×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.4likely range 69.7 to 86.485 survey answers87.6likely range 83.3 to 90.681 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: clearly above the England average
Patients who describe the practice as good75.5%likely range 61.8% to 85.4%, 85 answers88.7%likely range 83.2% to 92.5%, 81 answers
Access (mean of the two below)88.3%likely range 83.3% to 91.8%85.0%likely range 78.6% to 89.6%
Appointments within two weeks of booking94.3%likely range 90.1% to 96.8%, 2,996 appointments98.2%likely range 92.0% to 99.6%, 1,116 appointments
Calls answered by the practice82.2%likely range 73.0% to 88.8%, 1,847 calls71.8%likely range 60.5% to 80.8%, 1,517 calls
More survey questions (not part of the grade)
Getting through on the phone67.7%likely range 52.4% to 80.0%, 72 answers73.7%likely range 66.8% to 79.6%, 81 answers
Reception and admin team85.2%likely range 72.1% to 92.8%, 79 answers84.6%likely range 78.6% to 89.1%, 81 answers
Having a preferred professional27.9%likely range 17.2% to 41.8%, 85 answers66.5%likely range 59.3% to 72.9%, 82 answers
Seeing your preferred professionalNot shown: fewer than 30 answers33.9%likely range 25.6% to 43.4%, 49 answers
Knowing the next step81.4%likely range 67.1% to 90.3%, 74 answers86.5%likely range 80.6% to 90.7%, 79 answers
Contacting the practice72.3%likely range 57.6% to 83.3%, 77 answers82.3%likely range 76.0% to 87.2%, 80 answers
Wait for an appointment67.2%likely range 51.8% to 79.7%, 71 answers76.9%likely range 69.9% to 82.7%, 75 answers
Being listened to89.0%likely range 76.1% to 95.4%, 74 answers88.7%likely range 83.2% to 92.6%, 79 answers
Care and concern83.7%likely range 69.7% to 92.0%, 73 answers90.4%likely range 85.2% to 94.0%, 79 answers
Confidence and trust93.2%likely range 81.5% to 97.7%, 75 answers95.2%likely range 91.0% to 97.5%, 79 answers
Involvement in decisions95.6%likely range 84.4% to 98.8%, 72 answers89.0%likely range 83.5% to 92.9%, 78 answers
Needs met88.3%likely range 75.4% to 94.9%, 75 answers90.0%likely range 84.5% to 93.7%, 74 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months80.8%likely range 70.3% to 88.2%, 73 patients90.9%likely range 81.6% to 95.8%, 66 patients
Children at 18 months80.9%likely range 67.5% to 89.6%, 47 patients91.1%likely range 80.7% to 96.1%, 56 patients
Children at 5 years58.6%likely range 45.8% to 70.4%, 58 patients91.5%likely range 80.1% to 96.6%, 47 patients
Women aged 25 to 4939.4%likely range 37.2% to 41.6%, 1,898 patients56.2%likely range 52.7% to 59.6%, 788 patients
Women aged 50 to 6469.1%likely range 61.6% to 75.7%, 162 patients75.2%likely range 67.9% to 81.2%, 161 patients
Facts (NHS England, not part of the grade)
Registered patients8,166August 20263,883August 2026
Primary care networkSkyward PCNSkyward PCN
Phone024 76552531024 76520183
Friends and Family Test (its own feedback)94.3% good or very good70 answers, June 202696.6% good or very good29 answers, June 2026
Appointments (one month)4,778 in August 2026Same day 76.8%; face to face 23.9%1,469 in August 2026Same day 37.9%; face to face 69.6%
Antibiotic items per STAR-PU (one year)0.30England 0.74, April 2025 to March 20260.79England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.7 qualified permanent1.7 including trainees and locums4,733 patients per permanent GP1.0 qualified permanent1.0 including trainees and locums
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences