Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
St Georges Medical Centre and The Om Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | St Georges Medical CentreME12 1QU× | The Om Medical CentreME12 1UA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.0likely range 58.1 to 74.9107 survey answers | 68.5likely range 63.1 to 73.3110 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 62.7%likely range 50.1% to 73.9%, 107 answers | 65.1%likely range 58.0% to 71.6%, 110 answers |
| Access (mean of the two below) | 76.8%likely range 72.2% to 80.4% | 76.2%likely range 69.0% to 81.3% |
| Appointments within two weeks of booking | 86.3%likely range 81.7% to 89.9%, 4,090 appointments | 85.7%likely range 78.5% to 90.8%, 1,887 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 21.6%likely range 12.9% to 33.9%, 102 answers | 50.8%likely range 43.4% to 58.1%, 104 answers |
| Reception and admin team | 68.3%likely range 55.6% to 78.8%, 105 answers | 87.0%likely range 81.3% to 91.1%, 108 answers |
| Having a preferred professional | 21.8%likely range 13.1% to 33.9%, 105 answers | 34.6%likely range 28.1% to 41.8%, 109 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.1%likely range 59.9% to 83.1%, 96 answers | 78.6%likely range 71.8% to 84.1%, 101 answers |
| Contacting the practice | 51.8%likely range 39.3% to 64.1%, 105 answers | 64.5%likely range 57.3% to 71.1%, 108 answers |
| Wait for an appointment | 66.5%likely range 52.7% to 78.0%, 90 answers | 70.2%likely range 62.7% to 76.7%, 96 answers |
| Being listened to | 78.5%likely range 66.0% to 87.3%, 99 answers | 78.8%likely range 72.1% to 84.1%, 105 answers |
| Care and concern | 72.6%likely range 59.6% to 82.7%, 98 answers | 78.7%likely range 72.1% to 84.1%, 105 answers |
| Confidence and trust | 78.2%likely range 65.8% to 87.0%, 101 answers | 88.8%likely range 83.3% to 92.7%, 104 answers |
| Involvement in decisions | 80.6%likely range 68.1% to 89.1%, 95 answers | 83.4%likely range 76.7% to 88.4%, 93 answers |
| Needs met | 81.4%likely range 69.4% to 89.4%, 102 answers | 84.6%likely range 78.6% to 89.2%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.5%likely range 79.8% to 92.5%, 104 patients | 86.8%likely range 78.4% to 92.3%, 91 patients |
| Children at 18 months | 86.9%likely range 78.8% to 92.2%, 99 patients | 81.0%likely range 71.0% to 88.1%, 79 patients |
| Children at 5 years | 91.0%likely range 84.2% to 95.0%, 111 patients | 73.4%likely range 62.8% to 81.9%, 79 patients |
| Women aged 25 to 49 | 66.9%likely range 64.5% to 69.2%, 1,519 patients | 61.1%likely range 58.2% to 63.9%, 1,139 patients |
| Women aged 50 to 64 | 65.6%likely range 62.4% to 68.7%, 876 patients | 61.3%likely range 57.3% to 65.2%, 584 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,795August 2026 | 7,325August 2026 |
| Primary care network | Sheppey PCN | Sheppey PCN |
| Phone | 01795 582880 | 01795 580402 |
| Friends and Family Test (its own feedback) | 72.2% good or very good18 answers, June 2026 | 86.8% good or very good91 answers, June 2026 |
| Appointments (one month) | 4,628 in August 2026Same day 42.7%; face to face 93.5% | 2,292 in August 2026Same day 31.6%; face to face 69.0% |
| Antibiotic items per STAR-PU (one year) | 1.16England 0.74, April 2025 to March 2026 | 0.84England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent9.2 including trainees and locums1,652 patients per permanent GP | 2.3 qualified permanent4.7 including trainees and locums3,176 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.