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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

St Davids Practice and The Practice Feltham cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSt Davids PracticeTW13 4GU×The Practice FelthamTW13 4GU×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.7likely range 63.4 to 78.788 survey answers75.9likely range 65.3 to 82.6101 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good67.8%likely range 56.1% to 77.6%, 88 answers81.5%likely range 66.7% to 90.7%, 101 answers
Access (mean of the two below)80.8%likely range 75.3% to 84.4%Clearly higher62.6%likely range 55.5% to 68.8%
Appointments within two weeks of booking95.1%likely range 86.9% to 98.3%, 1,001 appointmentsClearly higher72.1%likely range 65.0% to 78.3%, 2,638 appointments
Calls answered by the practice66.4%likely range 59.2% to 72.8%, 3,794 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone61.4%likely range 49.1% to 72.3%, 82 answers75.6%likely range 59.7% to 86.7%, 95 answers
Reception and admin team82.7%likely range 72.0% to 89.9%, 86 answers87.2%likely range 73.2% to 94.5%, 100 answers
Having a preferred professional32.9%likely range 23.0% to 44.7%, 88 answers44.7%likely range 30.2% to 60.1%, 101 answers
Seeing your preferred professional38.1%likely range 21.8% to 57.6%, 33 answers38.3%likely range 19.3% to 61.9%, 44 answers
Knowing the next step79.6%likely range 68.3% to 87.5%, 84 answers78.9%likely range 63.6% to 88.9%, 98 answers
Contacting the practice69.4%likely range 57.5% to 79.2%, 84 answers79.9%likely range 64.8% to 89.6%, 100 answers
Wait for an appointment74.4%likely range 62.5% to 83.6%, 81 answers60.1%likely range 43.6% to 74.6%, 90 answers
Being listened to76.3%likely range 64.8% to 85.0%, 84 answers84.7%likely range 70.1% to 92.9%, 98 answers
Care and concern75.3%likely range 63.5% to 84.2%, 83 answers80.8%likely range 65.6% to 90.3%, 97 answers
Confidence and trust82.7%likely range 71.5% to 90.0%, 81 answers94.1%likely range 81.8% to 98.3%, 98 answers
Involvement in decisions80.7%likely range 68.8% to 88.8%, 75 answers91.8%likely range 77.9% to 97.3%, 89 answers
Needs met85.3%likely range 74.7% to 91.9%, 83 answers90.6%likely range 77.1% to 96.5%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.0%likely range 81.2% to 96.8%, 50 patients89.2%likely range 84.0% to 92.9%, 186 patients
Children at 18 months80.8%likely range 68.1% to 89.2%, 52 patients75.3%likely range 68.0% to 81.5%, 154 patients
Children at 5 years57.1%likely range 46.0% to 67.6%, 77 patients60.9%likely range 53.7% to 67.6%, 184 patients
Women aged 25 to 4965.3%likely range 62.7% to 67.9%, 1,284 patients48.0%likely range 46.3% to 49.8%, 3,142 patients
Women aged 50 to 6478.8%likely range 75.5% to 81.8%, 633 patients74.8%likely range 71.6% to 77.7%, 757 patients
Facts (NHS England, not part of the grade)
Registered patients6,791August 202613,520August 2026
Primary care networkFeltham and Bedfont PCNFeltham and Bedfont PCN
Phone020 88937448020 81040840
Friends and Family Test (its own feedback)100.0% good or very good250 answers, June 202690.1% good or very good272 answers, June 2026
Appointments (one month)2,929 in August 2026Same day 26.6%; face to face 64.5%4,653 in August 2026Same day 39.5%; face to face 85.5%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.45England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.8 qualified permanent3.8 including trainees and locums2,449 patients per permanent GP1.5 qualified permanent3.5 including trainees and locums9,054 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences