Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Srikrishnamurthy Harrow Road Surgery and Half Penny Steps Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Srikrishnamurthy Harrow Road SurgeryW10 4NJ× | Half Penny Steps Health CentreW10 4RE× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.7likely range 88.3 to 92.487 survey answers | 80.7likely range 67.8 to 89.073 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 92.9%likely range 90.9% to 94.5%, 87 answersClearly higher | 77.1%likely range 58.7% to 88.9%, 73 answers |
| Access (mean of the two below) | 85.3%likely range 78.8% to 89.5% | 89.1%likely range 86.0% to 91.5% |
| Appointments within two weeks of booking | 93.1%likely range 84.3% to 97.1%, 1,003 appointments | 96.9%likely range 94.0% to 98.4%, 4,025 appointments |
| Calls answered by the practice | 77.4%likely range 67.9% to 84.7%, 1,967 calls | 81.2%likely range 75.7% to 85.7%, 4,898 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.9%likely range 83.2% to 88.2%, 85 answers | 73.1%likely range 54.1% to 86.3%, 70 answers |
| Reception and admin team | 94.1%likely range 92.2% to 95.6%, 84 answers | 83.6%likely range 65.5% to 93.2%, 71 answers |
| Having a preferred professional | 61.8%likely range 58.3% to 65.2%, 84 answers | 34.7%likely range 19.9% to 53.3%, 74 answers |
| Seeing your preferred professional | 73.8%likely range 69.8% to 77.5%, 56 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 91.6%likely range 89.4% to 93.4%, 83 answers | 83.8%likely range 65.7% to 93.3%, 70 answers |
| Contacting the practice | 90.5%likely range 88.2% to 92.3%, 86 answers | 79.5%likely range 61.0% to 90.6%, 71 answers |
| Wait for an appointment | 80.1%likely range 76.9% to 82.9%, 77 answers | 57.0%likely range 37.9% to 74.2%, 66 answers |
| Being listened to | 92.8%likely range 90.7% to 94.4%, 84 answers | 80.4%likely range 61.5% to 91.3%, 68 answers |
| Care and concern | 85.6%likely range 83.0% to 88.0%, 84 answers | 80.3%likely range 61.6% to 91.2%, 69 answers |
| Confidence and trust | 96.1%likely range 94.4% to 97.2%, 84 answers | 85.2%likely range 66.8% to 94.3%, 67 answers |
| Involvement in decisions | 94.3%likely range 92.4% to 95.8%, 81 answers | 90.2%likely range 72.3% to 97.0%, 64 answers |
| Needs met | 97.1%likely range 95.6% to 98.1%, 83 answers | 83.8%likely range 65.3% to 93.4%, 68 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 79.6% to 100.0%, 15 patients | 94.6%likely range 86.9% to 97.9%, 74 patients |
| Children at 18 months | 100.0%likely range 83.2% to 100.0%, 19 patients | 93.3%likely range 85.3% to 97.1%, 75 patients |
| Children at 5 years | 100.0%likely range 78.5% to 100.0%, 14 patients | 93.1%likely range 84.8% to 97.0%, 72 patients |
| Women aged 25 to 49 | 49.4%likely range 44.2% to 54.7%, 342 patients | 53.6%likely range 51.6% to 55.6%, 2,317 patients |
| Women aged 50 to 64 | 83.3%likely range 77.6% to 87.8%, 204 patients | 69.4%likely range 65.8% to 72.9%, 635 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,107August 2026 | 8,974August 2026 |
| Primary care network | Inclusive Health PCN | Inclusive Health PCN |
| Phone | 020 89605499 | 020 89628700 |
| Friends and Family Test (its own feedback) | 100.0% good or very good11 answers, June 2026 | 87.5% good or very good16 answers, June 2026 |
| Appointments (one month) | 2,078 in August 2026Same day 48.8%; face to face 49.7% | 6,086 in August 2026Same day 33.9%; face to face 40.7% |
| Antibiotic items per STAR-PU (one year) | 1.25England 0.74, April 2025 to March 2026 | 0.38England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.5 qualified permanent1.5 including trainees and locums1,437 patients per permanent GP | 4.0 qualified permanent5.1 including trainees and locums2,244 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.