Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Southdene Surgery and The Shrubberies Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Southdene SurgeryE18 1BD× | The Shrubberies Medical CentreE18 1BD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 79.4likely range 73.2 to 84.3106 survey answers | 81.8likely range 75.6 to 86.5102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.6%likely range 69.0% to 84.4%, 106 answers | 81.5%likely range 72.8% to 87.9%, 102 answers |
| Access (mean of the two below) | 83.5%likely range 78.8% to 87.2% | 82.5%likely range 77.8% to 86.2% |
| Appointments within two weeks of booking | 96.3%likely range 92.0% to 98.3%, 2,410 appointmentsClearly higher | 87.6%likely range 82.1% to 91.6%, 2,884 appointments |
| Calls answered by the practice | 70.6%likely range 62.3% to 77.7%, 2,739 calls | 77.3%likely range 69.7% to 83.5%, 2,902 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.5%likely range 53.0% to 71.1%, 102 answers | 64.6%likely range 54.8% to 73.4%, 100 answers |
| Reception and admin team | 88.5%likely range 81.2% to 93.2%, 106 answers | 93.3%likely range 86.7% to 96.7%, 104 answers |
| Having a preferred professional | 37.2%likely range 28.8% to 46.6%, 105 answers | 57.2%likely range 47.5% to 66.4%, 103 answers |
| Seeing your preferred professional | 24.7%likely range 14.4% to 39.1%, 44 answers | 41.5%likely range 29.3% to 55.0%, 55 answers |
| Knowing the next step | 89.5%likely range 82.2% to 94.0%, 101 answers | 90.4%likely range 83.0% to 94.8%, 101 answers |
| Contacting the practice | 80.0%likely range 71.6% to 86.4%, 106 answers | 79.1%likely range 70.2% to 85.9%, 104 answers |
| Wait for an appointment | 70.7%likely range 61.3% to 78.6%, 99 answers | 55.2%likely range 45.2% to 64.7%, 98 answers |
| Being listened to | 82.7%likely range 74.5% to 88.6%, 104 answers | 87.9%likely range 80.1% to 92.9%, 103 answers |
| Care and concern | 82.4%likely range 74.2% to 88.4%, 106 answers | 87.3%likely range 79.3% to 92.5%, 101 answers |
| Confidence and trust | 90.6%likely range 83.6% to 94.8%, 105 answers | 89.0%likely range 81.3% to 93.7%, 102 answers |
| Involvement in decisions | 84.0%likely range 75.6% to 89.8%, 98 answers | 89.9%likely range 82.3% to 94.4%, 99 answers |
| Needs met | 93.1%likely range 86.7% to 96.5%, 104 answers | 93.9%likely range 87.4% to 97.2%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.1%likely range 77.5% to 94.1%, 59 patients | 90.4%likely range 83.2% to 94.7%, 104 patients |
| Children at 18 months | 79.6%likely range 67.1% to 88.2%, 54 patients | 85.4%likely range 78.3% to 90.4%, 130 patients |
| Children at 5 years | 81.8%likely range 70.9% to 89.3%, 66 patients | 85.0%likely range 77.1% to 90.6%, 107 patients |
| Women aged 25 to 49 | 63.4%likely range 60.8% to 65.9%, 1,370 patients | 65.3%likely range 63.1% to 67.4%, 1,916 patients |
| Women aged 50 to 64 | 75.6%likely range 72.3% to 78.6%, 720 patients | 78.5%likely range 75.3% to 81.5%, 662 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,953August 2026 | 8,457August 2026 |
| Primary care network | Wanstead and Woodford PCN | Wanstead and Woodford PCN |
| Phone | 020 85303731 | 020 85304108 |
| Friends and Family Test (its own feedback) | 78.7% good or very good61 answers, June 2026 | 93.1% good or very good29 answers, June 2026 |
| Appointments (one month) | 3,392 in August 2026Same day 57.0%; face to face 50.6% | 3,072 in August 2026Same day 33.9%; face to face 61.2% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.5 qualified permanent2.5 including trainees and locums4,741 patients per permanent GP | 2.5 qualified permanent2.5 including trainees and locums3,429 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.