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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

South Bank Surgery and Dr S Hussain cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureSouth Bank SurgeryLS10 2PT×Dr S HussainLS10 2PE×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade79.9likely range 71.7 to 85.8100 survey answers78.2likely range 74.2 to 81.286 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good77.8%likely range 66.3% to 86.2%, 100 answers75.7%likely range 71.5% to 79.4%, 86 answers
Access (mean of the two below)84.6%likely range 80.5% to 87.8%83.8%likely range 75.0% to 89.0%
Appointments within two weeks of booking79.2%likely range 72.1% to 84.9%, 2,349 appointments94.9%likely range 82.6% to 98.7%, 553 appointments
Calls answered by the practice89.9%likely range 85.8% to 92.9%, 5,839 callsClearly higher72.6%likely range 60.1% to 82.3%, 1,232 calls
More survey questions (not part of the grade)
Getting through on the phone80.1%likely range 68.4% to 88.2%, 94 answers76.9%likely range 72.7% to 80.7%, 82 answers
Reception and admin team88.0%likely range 77.6% to 94.0%, 96 answers95.0%likely range 92.6% to 96.7%, 85 answers
Having a preferred professional40.9%likely range 29.7% to 53.1%, 99 answers24.7%likely range 20.9% to 28.8%, 85 answers
Seeing your preferred professional46.9%likely range 28.6% to 66.1%, 38 answersNot shown: fewer than 30 answers
Knowing the next step86.3%likely range 75.4% to 92.8%, 94 answers86.6%likely range 83.0% to 89.5%, 79 answers
Contacting the practice80.4%likely range 68.9% to 88.3%, 97 answers82.0%likely range 78.2% to 85.3%, 84 answers
Wait for an appointment78.8%likely range 66.7% to 87.3%, 91 answers84.8%likely range 80.9% to 88.0%, 75 answers
Being listened to85.1%likely range 74.4% to 91.9%, 98 answers93.7%likely range 91.1% to 95.6%, 84 answers
Care and concern81.0%likely range 69.6% to 88.8%, 97 answers83.0%likely range 79.2% to 86.2%, 84 answers
Confidence and trust93.4%likely range 84.2% to 97.4%, 94 answers94.2%likely range 91.6% to 96.0%, 83 answers
Involvement in decisions83.0%likely range 71.4% to 90.5%, 91 answers89.3%likely range 86.0% to 91.9%, 80 answers
Needs met87.1%likely range 76.6% to 93.3%, 97 answers92.7%likely range 89.9% to 94.8%, 84 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.8%likely range 83.5% to 95.1%, 98 patients79.4%likely range 63.2% to 89.7%, 34 patients
Children at 18 months85.5%likely range 76.4% to 91.5%, 83 patients65.9%likely range 51.1% to 78.1%, 44 patients
Children at 5 years84.9%likely range 76.3% to 90.8%, 93 patients73.7%likely range 58.0% to 85.0%, 38 patients
Women aged 25 to 4968.3%likely range 66.0% to 70.5%, 1,652 patients72.1%likely range 68.3% to 75.6%, 577 patients
Women aged 50 to 6472.5%likely range 69.1% to 75.6%, 724 patients81.1%likely range 75.1% to 86.0%, 196 patients
Facts (NHS England, not part of the grade)
Registered patients9,227August 20262,747August 2026
Primary care networkMiddleton and Hunslet PCNMiddleton and Hunslet PCN
Phone0113 27051940113 2711884
Friends and Family Test (its own feedback)93.8% good or very good16 answers, June 20263 answers in June 2026; shares not published below 5
Appointments (one month)3,526 in August 2026Same day 49.2%; face to face 76.6%973 in August 2026Same day 38.2%; face to face 88.0%
Antibiotic items per STAR-PU (one year)1.03England 0.74, April 2025 to March 20260.73England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.7 qualified permanent3.7 including trainees and locums2,486 patients per permanent GP1.2 qualified permanent1.2 including trainees and locums2,251 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences