Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Crystal Peaks Medical Centre’s Practice Grade is clearly higher than Sothall & Beighton Health Centres’s: its likely range lies wholly above.
| Measure | Sothall & Beighton Health CentresS20 1HQ× | Crystal Peaks Medical CentreS20 7HZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.0likely range 67.7 to 80.9126 survey answers | 88.6likely range 81.7 to 91.896 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 72.8%likely range 62.5% to 81.0%, 126 answers | 93.1%likely range 83.5% to 97.3%, 96 answersClearly higher |
| Access (mean of the two below) | 80.1%likely range 76.5% to 83.1% | 78.0%likely range 72.9% to 81.9% |
| Appointments within two weeks of booking | 91.8%likely range 87.5% to 94.7%, 3,475 appointments | 84.2%likely range 76.0% to 89.9%, 1,597 appointments |
| Calls answered by the practice | 68.3%likely range 62.6% to 73.5%, 5,796 calls | 71.8%likely range 65.7% to 77.1%, 4,914 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.3%likely range 34.0% to 55.0%, 120 answers | 68.2%likely range 55.2% to 78.8%, 94 answers |
| Reception and admin team | 85.1%likely range 76.0% to 91.1%, 124 answers | 97.8%likely range 90.0% to 99.6%, 93 answers |
| Having a preferred professional | 24.8%likely range 16.8% to 35.1%, 121 answers | 33.6%likely range 22.9% to 46.4%, 97 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 73.1%likely range 51.0% to 87.7%, 34 answers |
| Knowing the next step | 87.2%likely range 78.3% to 92.8%, 120 answers | 97.4%likely range 89.2% to 99.4%, 91 answers |
| Contacting the practice | 66.3%likely range 55.7% to 75.4%, 124 answers | 89.4%likely range 78.8% to 95.1%, 94 answers |
| Wait for an appointment | 58.0%likely range 47.0% to 68.3%, 115 answers | 81.7%likely range 69.3% to 89.8%, 88 answers |
| Being listened to | 81.6%likely range 72.0% to 88.5%, 122 answers | 99.0%likely range 91.9% to 99.9%, 94 answers |
| Care and concern | 75.7%likely range 65.5% to 83.6%, 124 answers | 98.4%likely range 90.9% to 99.7%, 93 answers |
| Confidence and trust | 93.8%likely range 86.5% to 97.3%, 123 answers | 98.5%likely range 91.0% to 99.8%, 93 answers |
| Involvement in decisions | 84.7%likely range 75.3% to 90.9%, 120 answers | 93.3%likely range 83.4% to 97.5%, 89 answers |
| Needs met | 84.6%likely range 75.4% to 90.8%, 123 answers | 93.6%likely range 84.0% to 97.6%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.8%likely range 87.4% to 98.0%, 77 patients | 90.6%likely range 79.7% to 95.9%, 53 patients |
| Children at 18 months | 89.8%likely range 81.7% to 94.5%, 88 patients | 88.7%likely range 79.3% to 94.2%, 71 patients |
| Children at 5 years | 85.1%likely range 75.3% to 91.5%, 74 patients | 88.7%likely range 78.5% to 94.4%, 62 patients |
| Women aged 25 to 49 | 76.3%likely range 74.1% to 78.5%, 1,416 patients | 77.6%likely range 74.9% to 80.0%, 1,056 patients |
| Women aged 50 to 64 | 79.2%likely range 76.6% to 81.6%, 986 patients | 77.1%likely range 73.9% to 80.0%, 721 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,412August 2026 | 7,160August 2026 |
| Primary care network | Townships 1 PCN | Townships 1 PCN |
| Phone | 0114 2284900 | 0114 2510040 |
| Friends and Family Test (its own feedback) | 94.2% good or very good364 answers, June 2026 | 98.4% good or very good61 answers, June 2026 |
| Appointments (one month) | 5,203 in August 2026Same day 53.7%; face to face 55.9% | 3,672 in August 2026Same day 49.4%; face to face 88.6% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.3 qualified permanent4.3 including trainees and locums2,183 patients per permanent GP | 4.5 qualified permanent4.5 including trainees and locums1,574 patients per permanent GP |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.