Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Scarborough Medical Group and Hackness Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Scarborough Medical GroupYO12 6UA× | Hackness Road SurgeryYO12 5SD× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.9likely range 68.3 to 86.6106 survey answers | 79.3likely range 76.3 to 82.0118 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 88.0%likely range 70.0% to 95.9%, 106 answers | 86.8%likely range 83.2% to 89.7%, 118 answers |
| Access (mean of the two below) | 64.3%likely range 60.6% to 67.6% | 61.8%likely range 55.8% to 67.4% |
| Appointments within two weeks of booking | 76.3%likely range 70.3% to 81.4%, 3,452 appointmentsClearly higher | 50.7%likely range 41.2% to 60.2%, 1,574 appointments |
| Calls answered by the practice | 52.2%likely range 48.0% to 56.4%, 11,157 calls | 72.8%likely range 65.7% to 78.8%, 3,604 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.3%likely range 37.1% to 73.8%, 104 answers | 81.4%likely range 77.3% to 84.9%, 113 answers |
| Reception and admin team | 87.1%likely range 68.3% to 95.5%, 100 answers | 91.4%likely range 88.4% to 93.7%, 119 answers |
| Having a preferred professional | 23.8%likely range 11.3% to 43.6%, 104 answers | 34.2%likely range 29.9% to 38.8%, 119 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 59.0%likely range 50.4% to 67.1%, 38 answers |
| Knowing the next step | 88.3%likely range 69.8% to 96.1%, 101 answers | 94.0%likely range 91.3% to 96.0%, 114 answers |
| Contacting the practice | 83.3%likely range 64.4% to 93.3%, 105 answers | 80.2%likely range 76.1% to 83.8%, 117 answers |
| Wait for an appointment | 63.3%likely range 42.9% to 79.8%, 97 answers | 78.8%likely range 74.4% to 82.6%, 105 answers |
| Being listened to | 86.9%likely range 68.3% to 95.3%, 103 answers | 86.7%likely range 83.0% to 89.7%, 112 answers |
| Care and concern | 85.2%likely range 66.4% to 94.4%, 104 answers | 89.0%likely range 85.5% to 91.7%, 113 answers |
| Confidence and trust | 96.7%likely range 81.0% to 99.5%, 103 answers | 94.2%likely range 91.5% to 96.1%, 114 answers |
| Involvement in decisions | 90.6%likely range 72.0% to 97.3%, 96 answers | 91.6%likely range 88.5% to 94.0%, 109 answers |
| Needs met | 88.2%likely range 69.9% to 96.0%, 103 answers | 86.2%likely range 82.5% to 89.2%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.5%likely range 87.1% to 96.8%, 107 patients | 97.4%likely range 86.5% to 99.5%, 38 patients |
| Children at 18 months | 78.1%likely range 69.6% to 84.7%, 114 patients | 90.0%likely range 76.9% to 96.0%, 40 patients |
| Children at 5 years | 74.6%likely range 66.2% to 81.5%, 122 patients | 92.9%likely range 81.0% to 97.5%, 42 patients |
| Women aged 25 to 49 | 73.2%likely range 71.3% to 75.1%, 2,089 patients | 79.5%likely range 76.1% to 82.5%, 610 patients |
| Women aged 50 to 64 | 80.0%likely range 78.0% to 81.8%, 1,727 patients | 83.7%likely range 80.3% to 86.7%, 523 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,866August 2026 | 4,816August 2026 |
| Primary care network | Filey and Scarborough PCN | Filey and Scarborough PCN |
| Phone | 01723 375343 | 01723 506706 |
| Friends and Family Test (its own feedback) | 94.4% good or very good946 answers, June 2026 | 89.4% good or very good104 answers, June 2026 |
| Appointments (one month) | 8,376 in August 2026Same day 28.6%; face to face 64.2% | 2,294 in August 2026Same day 24.2%; face to face 74.1% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 0.86England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.0 qualified permanent13.6 including trainees and locums1,685 patients per permanent GP | 0.4 qualified permanent0.4 including trainees and locums |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.