Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Saxonbrook Medical Centre and Coachmans Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Saxonbrook Medical CentreRH10 7QH× | Coachmans Medical PracticeRH11 9JA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.1likely range 53.6 to 81.698 survey answers | 77.3likely range 69.5 to 83.2103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 62.7%likely range 40.6% to 80.5%, 98 answers | 75.8%likely range 64.8% to 84.2%, 103 answers |
| Access (mean of the two below) | 83.9%likely range 81.0% to 86.3% | 80.5%likely range 76.5% to 83.9% |
| Appointments within two weeks of booking | 96.2%likely range 94.5% to 97.3%, 10,970 appointments | 92.5%likely range 89.0% to 95.0%, 4,584 appointments |
| Calls answered by the practice | 71.5%likely range 66.1% to 76.3%, 6,207 calls | 68.4%likely range 61.2% to 74.8%, 3,733 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.4%likely range 22.7% to 64.8%, 90 answers | 42.3%likely range 31.1% to 54.4%, 93 answers |
| Reception and admin team | 66.9%likely range 43.9% to 84.0%, 92 answers | 81.6%likely range 70.8% to 89.0%, 97 answers |
| Having a preferred professional | 11.8%likely range 3.5% to 32.9%, 98 answers | 38.5%likely range 28.0% to 50.1%, 101 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 32.2%likely range 16.4% to 53.4%, 32 answers |
| Knowing the next step | 74.1%likely range 51.3% to 88.6%, 95 answers | 75.7%likely range 64.1% to 84.5%, 93 answers |
| Contacting the practice | 64.0%likely range 41.7% to 81.6%, 97 answers | 73.5%likely range 62.0% to 82.5%, 97 answers |
| Wait for an appointment | 59.6%likely range 36.9% to 78.8%, 90 answers | 73.7%likely range 61.5% to 83.2%, 87 answers |
| Being listened to | 76.3%likely range 53.6% to 89.9%, 96 answers | 87.6%likely range 77.9% to 93.5%, 99 answers |
| Care and concern | 73.1%likely range 50.3% to 88.0%, 95 answers | 86.7%likely range 76.8% to 92.8%, 99 answers |
| Confidence and trust | 87.1%likely range 65.3% to 96.0%, 95 answers | 87.5%likely range 77.7% to 93.3%, 99 answers |
| Involvement in decisions | 86.3%likely range 63.7% to 95.7%, 90 answers | 89.1%likely range 79.2% to 94.6%, 93 answers |
| Needs met | 81.9%likely range 58.9% to 93.5%, 91 answers | 84.3%likely range 73.8% to 91.1%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.9%likely range 89.9% to 96.4%, 214 patients | 93.0%likely range 86.8% to 96.4%, 114 patients |
| Children at 18 months | 85.7%likely range 80.7% to 89.5%, 244 patients | 80.7%likely range 72.3% to 87.0%, 109 patients |
| Children at 5 years | 79.6%likely range 74.2% to 84.1%, 250 patients | 73.1%likely range 64.1% to 80.6%, 108 patients |
| Women aged 25 to 49 | 67.6%likely range 66.1% to 69.0%, 3,949 patients | 60.9%likely range 58.7% to 63.1%, 1,940 patients |
| Women aged 50 to 64 | 74.3%likely range 72.1% to 76.3%, 1,632 patients | 69.2%likely range 66.0% to 72.3%, 806 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,935August 2026 | 9,864August 2026 |
| Primary care network | South Crawley PCN | South Crawley PCN |
| Phone | 01293 450400 | 01293 583320 |
| Friends and Family Test (its own feedback) | 91.7% good or very good24 answers, June 2026 | 100.0% good or very good66 answers, June 2026 |
| Appointments (one month) | 13,606 in August 2026Same day 64.3%; face to face 30.5% | 5,210 in August 2026Same day 67.3%; face to face 34.9% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent7.0 including trainees and locums3,076 patients per permanent GP | 3.5 qualified permanent3.5 including trainees and locums2,789 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.