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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Rye Medical Centre and Ferry Road Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureRye Medical CentreTN31 7SQ×Ferry Road Health CentreTN31 7DN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade85.6likely range 82.0 to 88.2124 survey answers80.3likely range 77.8 to 82.4109 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: clearly above the England average
Patients who describe the practice as good88.3%likely range 83.6% to 91.7%, 124 answers87.2%likely range 84.3% to 89.6%, 109 answers
Access (mean of the two below)79.1%likely range 74.2% to 83.0%Clearly higher63.9%likely range 59.0% to 68.1%
Appointments within two weeks of booking77.5%likely range 69.7% to 83.7%, 2,076 appointments90.2%likely range 82.8% to 94.7%, 1,515 appointments
Calls answered by the practice80.6%likely range 74.8% to 85.3%, 4,560 callsClearly higher37.5%likely range 31.0% to 44.5%, 4,053 calls
More survey questions (not part of the grade)
Getting through on the phone87.4%likely range 82.6% to 91.0%, 120 answers63.2%likely range 59.2% to 67.0%, 101 answers
Reception and admin team95.9%likely range 92.6% to 97.7%, 122 answers97.8%likely range 96.3% to 98.7%, 105 answers
Having a preferred professional42.1%likely range 36.1% to 48.4%, 123 answers43.6%likely range 39.7% to 47.5%, 109 answers
Seeing your preferred professional45.4%likely range 36.3% to 54.8%, 55 answers61.8%likely range 55.7% to 67.5%, 46 answers
Knowing the next step91.6%likely range 87.4% to 94.5%, 120 answers93.9%likely range 91.7% to 95.5%, 103 answers
Contacting the practice89.3%likely range 84.7% to 92.6%, 121 answers82.4%likely range 79.2% to 85.2%, 105 answers
Wait for an appointment71.8%likely range 65.8% to 77.2%, 118 answers80.4%likely range 76.8% to 83.5%, 96 answers
Being listened to90.2%likely range 85.9% to 93.3%, 124 answers91.5%likely range 89.0% to 93.5%, 104 answers
Care and concern89.3%likely range 84.8% to 92.6%, 124 answers93.0%likely range 90.7% to 94.8%, 105 answers
Confidence and trust96.7%likely range 93.7% to 98.3%, 124 answers96.2%likely range 94.3% to 97.4%, 104 answers
Involvement in decisions97.5%likely range 94.6% to 98.8%, 118 answers94.8%likely range 92.6% to 96.3%, 100 answers
Needs met93.9%likely range 90.2% to 96.2%, 124 answers96.1%likely range 94.2% to 97.4%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months84.8%likely range 69.1% to 93.3%, 33 patients81.0%likely range 60.0% to 92.3%, 21 patients
Children at 18 months94.9%likely range 83.1% to 98.6%, 39 patients92.6%likely range 76.6% to 97.9%, 27 patients
Children at 5 years86.1%likely range 71.3% to 93.9%, 36 patients83.8%likely range 68.9% to 92.3%, 37 patients
Women aged 25 to 4970.4%likely range 67.1% to 73.5%, 783 patients69.5%likely range 65.3% to 73.5%, 476 patients
Women aged 50 to 6471.4%likely range 68.2% to 74.5%, 788 patients75.4%likely range 70.9% to 79.4%, 390 patients
Facts (NHS England, not part of the grade)
Registered patients7,308August 20263,866August 2026
Primary care networkRural Rother PCNRural Rother PCN
Phone01797 22333301797 223230
Friends and Family Test (its own feedback)97.9% good or very good236 answers, June 2026100.0% good or very good7 answers, June 2026
Appointments (one month)3,592 in August 2026Same day 36.1%; face to face 87.9%2,159 in August 2026Same day 45.9%; face to face 63.7%
Antibiotic items per STAR-PU (one year)1.00England 0.74, April 2025 to March 20260.96England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent4.0 including trainees and locums1,847 patients per permanent GP1.1 qualified permanent1.6 including trainees and locums3,482 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences