Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Brook Green Medical Centre’s Practice Grade is clearly higher than Richford Gate Medical Centre’s: its likely range lies wholly above.
| Measure | Richford Gate Medical CentreW6 7HY× | Brook Green Medical CentreW6 7EG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.9likely range 68.5 to 85.7106 survey answers | 93.9likely range 86.2 to 96.1125 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.8%likely range 65.1% to 89.3%, 106 answers | 95.6%likely range 84.8% to 98.8%, 125 answers |
| Access (mean of the two below) | 76.8%likely range 71.3% to 81.0% | 89.7%likely range 85.6% to 90.4%Clearly higher |
| Appointments within two weeks of booking | 86.3%likely range 80.8% to 90.5%, 2,953 appointments | 99.2%likely range 95.1% to 99.9%, 1,622 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 72.5%likely range 56.7% to 84.2%, 98 answers | 86.1%likely range 72.4% to 93.6%, 120 answers |
| Reception and admin team | 78.4%likely range 63.2% to 88.5%, 101 answers | 94.9%likely range 83.7% to 98.6%, 122 answers |
| Having a preferred professional | 33.4%likely range 20.9% to 48.8%, 105 answers | 33.5%likely range 21.2% to 48.5%, 125 answers |
| Seeing your preferred professional | 51.5%likely range 26.2% to 76.0%, 32 answers | 61.8%likely range 36.7% to 81.9%, 43 answers |
| Knowing the next step | 83.1%likely range 67.9% to 91.9%, 95 answers | 94.2%likely range 82.6% to 98.2%, 121 answers |
| Contacting the practice | 79.6%likely range 64.5% to 89.3%, 101 answers | 93.5%likely range 81.9% to 97.9%, 124 answers |
| Wait for an appointment | 85.0%likely range 70.1% to 93.2%, 95 answers | 87.2%likely range 73.1% to 94.5%, 112 answers |
| Being listened to | 88.7%likely range 75.0% to 95.4%, 100 answers | 97.7%likely range 87.7% to 99.6%, 122 answers |
| Care and concern | 91.5%likely range 78.5% to 97.0%, 100 answers | 97.6%likely range 87.6% to 99.6%, 124 answers |
| Confidence and trust | 93.5%likely range 81.0% to 98.0%, 99 answers | 99.5%likely range 90.5% to 100.0%, 120 answers |
| Involvement in decisions | 92.3%likely range 78.8% to 97.5%, 92 answers | 98.6%likely range 89.1% to 99.8%, 122 answers |
| Needs met | 89.0%likely range 75.4% to 95.5%, 100 answers | 96.9%likely range 86.5% to 99.4%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.0%likely range 79.0% to 92.2%, 100 patients | 80.9%likely range 73.3% to 86.7%, 131 patients |
| Children at 18 months | 79.3%likely range 70.0% to 86.4%, 92 patients | 72.2%likely range 63.8% to 79.3%, 126 patients |
| Children at 5 years | 57.1%likely range 47.3% to 66.5%, 98 patients | 65.4%likely range 56.9% to 73.0%, 130 patients |
| Women aged 25 to 49 | 51.0%likely range 49.1% to 52.8%, 2,787 patients | 54.5%likely range 52.9% to 56.0%, 3,737 patients |
| Women aged 50 to 64 | 69.0%likely range 66.2% to 71.7%, 1,085 patients | 72.8%likely range 70.3% to 75.1%, 1,313 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,293August 2026 | 15,140August 2026 |
| Primary care network | Hammersmith & Fulham Partnership PCN | Hammersmith & Fulham Partnership PCN |
| Phone | 020 33156655 | 020 74713333 |
| Friends and Family Test (its own feedback) | 67.0% good or very good106 answers, June 2026 | 86.6% good or very good186 answers, June 2026 |
| Appointments (one month) | 7,104 in August 2026Same day 36.2%; face to face 77.1% | 5,191 in August 2026Same day 39.0%; face to face 70.2% |
| Antibiotic items per STAR-PU (one year) | 0.56England 0.74, April 2025 to March 2026 | 0.52England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.6 qualified permanent12.8 including trainees and locums1,436 patients per permanent GP | 12.3 qualified permanent14.9 including trainees and locums1,234 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.