Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Reservoir Road Surgery and Dr Khuroo's Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Reservoir Road SurgeryB23 6DJ× | Dr Khuroo's PracticeB23 6DJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.8likely range 69.0 to 86.0110 survey answers | 73.5likely range 67.8 to 78.486 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 75.8%likely range 61.8% to 85.9%, 110 answers | 70.5%likely range 62.8% to 77.2%, 86 answers |
| Access (mean of the two below) | 85.8%likely range 82.4% to 88.4% | 80.3%likely range 74.4% to 84.7% |
| Appointments within two weeks of booking | 91.8%likely range 87.2% to 94.9%, 3,077 appointments | 93.5%likely range 86.3% to 97.1%, 1,332 appointments |
| Calls answered by the practice | 79.6%likely range 74.7% to 83.8%, 6,287 calls | 66.9%likely range 57.6% to 75.0%, 2,274 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.8%likely range 50.0% to 77.1%, 106 answers | 57.9%likely range 49.8% to 65.7%, 82 answers |
| Reception and admin team | 85.5%likely range 72.4% to 93.0%, 107 answers | 85.1%likely range 78.5% to 90.0%, 83 answers |
| Having a preferred professional | 48.2%likely range 34.4% to 62.2%, 109 answers | 29.2%likely range 22.6% to 36.9%, 86 answers |
| Seeing your preferred professional | 37.0%likely range 20.1% to 57.8%, 53 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.1%likely range 68.3% to 90.7%, 104 answers | 71.1%likely range 63.1% to 78.0%, 79 answers |
| Contacting the practice | 71.2%likely range 56.7% to 82.4%, 107 answers | 63.2%likely range 55.1% to 70.6%, 83 answers |
| Wait for an appointment | 73.6%likely range 58.4% to 84.7%, 97 answers | 73.7%likely range 65.6% to 80.4%, 77 answers |
| Being listened to | 85.9%likely range 72.8% to 93.3%, 106 answers | 90.5%likely range 84.5% to 94.3%, 79 answers |
| Care and concern | 83.4%likely range 69.9% to 91.5%, 107 answers | 89.1%likely range 82.9% to 93.3%, 79 answers |
| Confidence and trust | 89.7%likely range 77.5% to 95.7%, 108 answers | 93.6%likely range 88.1% to 96.6%, 77 answers |
| Involvement in decisions | 91.2%likely range 79.1% to 96.6%, 104 answers | 87.1%likely range 80.3% to 91.8%, 75 answers |
| Needs met | 88.7%likely range 76.3% to 95.0%, 108 answers | 92.2%likely range 86.5% to 95.6%, 79 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 72.9%likely range 65.7% to 79.1%, 166 patients | 80.0%likely range 67.6% to 88.4%, 55 patients |
| Children at 18 months | 70.4%likely range 62.9% to 77.0%, 159 patients | 63.6%likely range 51.6% to 74.2%, 66 patients |
| Children at 5 years | 72.2%likely range 65.0% to 78.4%, 169 patients | 65.5%likely range 54.8% to 74.8%, 84 patients |
| Women aged 25 to 49 | 61.0%likely range 59.1% to 63.0%, 2,415 patients | 62.5%likely range 59.5% to 65.4%, 1,000 patients |
| Women aged 50 to 64 | 76.1%likely range 73.1% to 78.8%, 877 patients | 70.9%likely range 66.0% to 75.4%, 351 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,171August 2026 | 5,386August 2026 |
| Primary care network | North Birmingham PCN | North Birmingham PCN |
| Phone | 0121 4652950 | 0121 4652888 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 77.8% good or very good81 answers, June 2026 |
| Appointments (one month) | 5,683 in August 2026Same day 48.1%; face to face 61.2% | 2,000 in August 2026Same day 29.2%; face to face 68.8% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.4 qualified permanent6.4 including trainees and locums2,056 patients per permanent GP | 3.6 qualified permanent5.1 including trainees and locums1,480 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.