Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Reedyford Hlth Care Group and Pendle View Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Reedyford Hlth Care GroupBB9 7SR× | Pendle View Medical CentreBB9 5RZ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.7likely range 57.7 to 88.581 survey answers | 78.1likely range 69.5 to 84.1100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.0%likely range 48.4% to 92.3%, 81 answers | 79.3%likely range 67.2% to 87.8%, 100 answers |
| Access (mean of the two below) | 79.3%likely range 76.0% to 81.9% | 75.0%likely range 70.1% to 79.1% |
| Appointments within two weeks of booking | 97.7%likely range 93.9% to 99.2%, 2,288 appointmentsClearly higher | 77.1%likely range 70.2% to 82.9%, 2,564 appointments |
| Calls answered by the practice | 60.7%likely range 55.4% to 65.7%, 7,203 calls | 72.7%likely range 65.8% to 78.7%, 3,768 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.3%likely range 30.9% to 81.4%, 76 answers | 63.4%likely range 50.0% to 75.0%, 93 answers |
| Reception and admin team | 89.9%likely range 61.6% to 98.0%, 79 answers | 82.5%likely range 70.7% to 90.2%, 99 answers |
| Having a preferred professional | 36.7%likely range 15.8% to 64.0%, 82 answers | 44.4%likely range 32.3% to 57.1%, 100 answers |
| Seeing your preferred professional | 38.5%likely range 10.0% to 78.0%, 31 answers | 42.5%likely range 23.8% to 63.7%, 36 answers |
| Knowing the next step | 69.0%likely range 39.4% to 88.4%, 73 answers | 81.2%likely range 68.9% to 89.4%, 95 answers |
| Contacting the practice | 65.0%likely range 37.1% to 85.4%, 80 answers | 69.9%likely range 57.1% to 80.2%, 100 answers |
| Wait for an appointment | 77.5%likely range 46.6% to 93.1%, 70 answers | 73.7%likely range 60.4% to 83.7%, 91 answers |
| Being listened to | 88.9%likely range 60.7% to 97.7%, 80 answers | 88.1%likely range 77.2% to 94.1%, 100 answers |
| Care and concern | 87.3%likely range 58.6% to 97.1%, 79 answers | 81.9%likely range 70.1% to 89.8%, 100 answers |
| Confidence and trust | 92.4%likely range 64.3% to 98.8%, 78 answers | 92.1%likely range 82.2% to 96.7%, 99 answers |
| Involvement in decisions | 90.6%likely range 60.8% to 98.3%, 72 answers | 97.2%likely range 88.7% to 99.3%, 93 answers |
| Needs met | 95.3%likely range 68.0% to 99.5%, 78 answers | 91.2%likely range 81.1% to 96.2%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 80.3%likely range 73.3% to 85.7%, 157 patients | 85.7%likely range 78.3% to 90.9%, 119 patients |
| Children at 18 months | 74.1%likely range 67.2% to 80.1%, 174 patients | 79.2%likely range 70.6% to 85.9%, 106 patients |
| Children at 5 years | 77.9%likely range 71.1% to 83.5%, 172 patients | 75.5%likely range 66.0% to 83.1%, 94 patients |
| Women aged 25 to 49 | 58.3%likely range 56.3% to 60.3%, 2,298 patients | 52.3%likely range 49.6% to 55.0%, 1,290 patients |
| Women aged 50 to 64 | 72.2%likely range 69.6% to 74.6%, 1,200 patients | 68.7%likely range 64.9% to 72.3%, 604 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,364August 2026 | 8,301August 2026 |
| Primary care network | Pendle West PCN | Pendle West PCN |
| Phone | 01282 657575 | 01282 614599 |
| Friends and Family Test (its own feedback) | 81.5% good or very good178 answers, June 2026 | 92.1% good or very good151 answers, June 2026 |
| Appointments (one month) | 5,485 in August 2026Same day 43.7%; face to face 59.2% | 4,009 in August 2026Same day 54.3%; face to face 69.3% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.98England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.6 qualified permanent5.6 including trainees and locums3,149 patients per permanent GP | 6.1 qualified permanent8.1 including trainees and locums1,365 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.