Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Red Bank Group Practice and Mile Lane Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Red Bank Group PracticeM26 2SP× | Mile Lane Health CentreBL8 2JR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.8likely range 62.0 to 81.6100 survey answers | 76.2likely range 70.3 to 81.2102 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 66.6%likely range 51.3% to 79.0%, 100 answers | 73.2%likely range 65.1% to 80.1%, 102 answers |
| Access (mean of the two below) | 87.2%likely range 82.9% to 90.2% | 83.1%likely range 77.3% to 87.1% |
| Appointments within two weeks of booking | 95.3%likely range 90.0% to 97.8%, 1,917 appointments | 90.7%likely range 81.9% to 95.5%, 1,110 appointments |
| Calls answered by the practice | 79.1%likely range 72.4% to 84.5%, 3,626 calls | 75.4%likely range 67.9% to 81.7%, 3,060 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.0%likely range 16.2% to 43.8%, 92 answers | 48.8%likely range 40.1% to 57.5%, 96 answers |
| Reception and admin team | 74.1%likely range 58.6% to 85.2%, 95 answers | 72.6%likely range 64.3% to 79.5%, 101 answers |
| Having a preferred professional | 33.8%likely range 21.2% to 49.3%, 98 answers | 46.5%likely range 38.2% to 55.0%, 102 answers |
| Seeing your preferred professional | 37.5%likely range 16.8% to 64.1%, 32 answers | 69.0%likely range 56.7% to 79.1%, 50 answers |
| Knowing the next step | 88.0%likely range 73.8% to 95.1%, 89 answers | 77.5%likely range 69.4% to 83.9%, 97 answers |
| Contacting the practice | 54.0%likely range 39.0% to 68.4%, 98 answers | 68.1%likely range 59.6% to 75.6%, 99 answers |
| Wait for an appointment | 72.5%likely range 56.0% to 84.5%, 85 answers | 72.0%likely range 63.1% to 79.4%, 89 answers |
| Being listened to | 77.6%likely range 62.4% to 87.8%, 95 answers | 86.3%likely range 79.2% to 91.2%, 98 answers |
| Care and concern | 82.0%likely range 67.4% to 91.0%, 96 answers | 82.7%likely range 75.1% to 88.4%, 97 answers |
| Confidence and trust | 91.8%likely range 78.8% to 97.1%, 92 answers | 94.6%likely range 89.0% to 97.4%, 95 answers |
| Involvement in decisions | 90.9%likely range 77.3% to 96.7%, 89 answers | 98.7%likely range 94.6% to 99.7%, 91 answers |
| Needs met | 89.3%likely range 75.9% to 95.7%, 95 answers | 89.9%likely range 83.3% to 94.0%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.0%likely range 85.6% to 97.7%, 67 patients | 100.0%likely range 92.1% to 100.0%, 45 patients |
| Children at 18 months | 86.3%likely range 76.6% to 92.4%, 73 patients | 95.2%likely range 84.2% to 98.7%, 42 patients |
| Children at 5 years | 83.8%likely range 73.3% to 90.7%, 68 patients | 57.9%likely range 45.0% to 69.8%, 57 patients |
| Women aged 25 to 49 | 78.2%likely range 75.9% to 80.4%, 1,317 patients | 75.8%likely range 72.6% to 78.7%, 760 patients |
| Women aged 50 to 64 | 77.9%likely range 75.0% to 80.5%, 854 patients | 83.0%likely range 79.6% to 86.0%, 513 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,009August 2026 | 5,477August 2026 |
| Primary care network | Horizon PCN | Horizon PCN |
| Phone | 0161 7242042 | 0161 7647804 |
| Friends and Family Test (its own feedback) | 93.5% good or very good93 answers, June 2026 | 94.3% good or very good87 answers, June 2026 |
| Appointments (one month) | 3,070 in August 2026Same day 43.0%; face to face 62.3% | 1,792 in August 2026Same day 37.5%; face to face 59.6% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.5 qualified permanent1.5 including trainees and locums6,033 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums3,209 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.