Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Avenue Surgery’s Practice Grade is clearly higher than Queens Walk Practice’s: its likely range lies wholly above.
| Measure | Queens Walk PracticeW5 1TP× | The Avenue SurgeryW13 8LA× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 68.8 to 80.8131 survey answers | 86.6likely range 82.7 to 89.4110 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 76.1%likely range 66.7% to 83.5%, 131 answers | 89.9%likely range 84.9% to 93.3%, 110 answersClearly higher |
| Access (mean of the two below) | 73.9%likely range 69.6% to 77.6% | 78.7%likely range 72.7% to 83.5% |
| Appointments within two weeks of booking | 75.8%likely range 69.9% to 80.9%, 3,471 appointments | 76.2%likely range 67.1% to 83.5%, 1,541 appointments |
| Calls answered by the practice | 71.8%likely range 65.7% to 77.2%, 4,844 calls | 81.1%likely range 73.1% to 87.2%, 2,444 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 57.6%likely range 47.4% to 67.2%, 124 answers | 71.5%likely range 64.7% to 77.5%, 104 answers |
| Reception and admin team | 91.0%likely range 83.4% to 95.3%, 124 answers | 85.3%likely range 79.4% to 89.7%, 102 answers |
| Having a preferred professional | 27.3%likely range 19.4% to 37.0%, 130 answers | 47.9%likely range 41.0% to 54.9%, 108 answers |
| Seeing your preferred professional | 25.0%likely range 13.0% to 42.7%, 42 answers | 71.3%likely range 61.3% to 79.7%, 51 answers |
| Knowing the next step | 87.8%likely range 79.4% to 93.1%, 120 answers | 81.2%likely range 75.2% to 86.1%, 108 answers |
| Contacting the practice | 77.0%likely range 67.6% to 84.3%, 128 answers | 80.3%likely range 74.2% to 85.3%, 109 answers |
| Wait for an appointment | 70.3%likely range 60.1% to 78.9%, 118 answers | 59.2%likely range 51.7% to 66.3%, 95 answers |
| Being listened to | 91.9%likely range 84.4% to 96.0%, 121 answers | 87.5%likely range 82.1% to 91.5%, 106 answers |
| Care and concern | 91.1%likely range 83.5% to 95.4%, 123 answers | 85.7%likely range 80.0% to 90.0%, 105 answers |
| Confidence and trust | 96.7%likely range 90.7% to 98.9%, 122 answers | 91.6%likely range 86.8% to 94.8%, 104 answers |
| Involvement in decisions | 92.2%likely range 84.7% to 96.2%, 120 answers | 94.3%likely range 89.8% to 96.9%, 97 answers |
| Needs met | 94.6%likely range 88.0% to 97.6%, 126 answers | 92.7%likely range 88.0% to 95.6%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.1%likely range 82.7% to 96.6%, 63 patients | 94.7%likely range 89.0% to 97.6%, 114 patients |
| Children at 18 months | 87.0%likely range 77.0% to 93.0%, 69 patients | 84.6%likely range 76.5% to 90.3%, 104 patients |
| Children at 5 years | 83.1%likely range 72.7% to 90.1%, 71 patients | 62.0%likely range 50.3% to 72.4%, 71 patients |
| Women aged 25 to 49 | 72.9%likely range 70.7% to 75.0%, 1,649 patients | 62.2%likely range 60.1% to 64.4%, 1,954 patients |
| Women aged 50 to 64 | 83.5%likely range 81.1% to 85.6%, 1,059 patients | 72.4%likely range 68.0% to 76.4%, 431 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,236August 2026 | 7,155August 2026 |
| Primary care network | The Ealing Network PCN | The Ealing Network PCN |
| Phone | 020 89973041 | 020 89972525 |
| Friends and Family Test (its own feedback) | 87.1% good or very good31 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,707 in August 2026Same day 53.1%; face to face 62.2% | 2,501 in August 2026Same day 30.8%; face to face 97.4% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 0.64England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.6 qualified permanent9.9 including trainees and locums1,824 patients per permanent GP | 1.4 qualified permanent1.4 including trainees and locums4,969 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.