Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Pleck Health Centre and Ambar Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Pleck Health CentreWS2 9HY× | Ambar Medical CentreWS1 4JQ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.8likely range 62.4 to 80.786 survey answers | 69.2likely range 63.4 to 74.459 survey answers |
| Label (against the England average) | Patients: cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 72.5%likely range 57.7% to 83.5%, 86 answers | 63.6%likely range 55.9% to 70.7%, 59 answers |
| Access (mean of the two below) | 73.5%likely range 68.3% to 77.7% | 82.1%likely range 75.1% to 87.3% |
| Appointments within two weeks of booking | 83.0%likely range 77.8% to 87.2%, 3,743 appointments | 97.3%likely range 90.0% to 99.3%, 977 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 66.7%likely range 54.7% to 76.9%, 1,388 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 56.5%likely range 41.5% to 70.3%, 83 answers | 68.7%likely range 60.7% to 75.7%, 54 answers |
| Reception and admin team | 73.1%likely range 58.3% to 84.1%, 85 answers | 76.4%likely range 69.0% to 82.5%, 56 answers |
| Having a preferred professional | 36.7%likely range 23.8% to 51.8%, 84 answers | 32.2%likely range 25.4% to 39.8%, 59 answers |
| Seeing your preferred professional | 20.1%likely range 7.7% to 43.0%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 77.1%likely range 61.8% to 87.5%, 78 answers | 77.8%likely range 70.0% to 84.1%, 50 answers |
| Contacting the practice | 67.0%likely range 51.7% to 79.3%, 82 answers | 70.2%likely range 62.4% to 77.0%, 55 answers |
| Wait for an appointment | 64.6%likely range 48.2% to 78.2%, 71 answers | 70.4%likely range 61.9% to 77.6%, 48 answers |
| Being listened to | 82.6%likely range 68.2% to 91.3%, 80 answers | 77.6%likely range 70.0% to 83.7%, 53 answers |
| Care and concern | 81.6%likely range 67.1% to 90.6%, 81 answers | 75.5%likely range 67.7% to 81.9%, 52 answers |
| Confidence and trust | 90.7%likely range 78.0% to 96.4%, 82 answers | 85.8%likely range 79.0% to 90.7%, 52 answers |
| Involvement in decisions | 83.2%likely range 68.4% to 91.9%, 76 answers | 84.3%likely range 77.0% to 89.5%, 49 answers |
| Needs met | 86.2%likely range 72.1% to 93.8%, 78 answers | 81.6%likely range 74.2% to 87.2%, 51 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.0%likely range 80.8% to 95.1%, 70 patients | 62.5%likely range 48.4% to 74.8%, 48 patients |
| Children at 18 months | 83.3%likely range 74.3% to 89.6%, 90 patients | 64.9%likely range 48.8% to 78.2%, 37 patients |
| Children at 5 years | 90.8%likely range 82.2% to 95.5%, 76 patients | 43.2%likely range 29.7% to 57.8%, 44 patients |
| Women aged 25 to 49 | 65.3%likely range 62.7% to 67.8%, 1,338 patients | 38.9%likely range 34.9% to 43.1%, 532 patients |
| Women aged 50 to 64 | 81.6%likely range 78.1% to 84.7%, 534 patients | 70.6%likely range 63.2% to 77.1%, 160 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,844August 2026 | 2,517August 2026 |
| Primary care network | Walsall South 1 PCN | Walsall South 1 PCN |
| Phone | 01922 927300 | 01922 666390 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 91.7% good or very good12 answers, June 2026 |
| Appointments (one month) | 3,758 in August 2026Same day 47.2%; face to face 77.7% | 1,470 in August 2026Same day 33.0%; face to face 89.7% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.0 qualified permanent8.8 including trainees and locums1,565 patients per permanent GP | 0.6 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.