Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Penny Lane Surgery and Rutherford Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Penny Lane SurgeryL15 9EH× | Rutherford Medical CentreL18 0HJ× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 89.3likely range 84.9 to 92.2124 survey answers | 81.7likely range 73.0 to 87.6105 survey answers |
| Label (against the England average) | Patients: clearly above the England average | Patients: cannot be told apart from the England average |
| Patients who describe the practice as good | 90.2%likely range 84.1% to 94.1%, 124 answers | 80.8%likely range 68.5% to 89.1%, 105 answers |
| Access (mean of the two below) | 87.2%likely range 82.7% to 90.4% | 83.7%likely range 79.7% to 86.9% |
| Appointments within two weeks of booking | 90.1%likely range 84.1% to 93.9%, 2,222 appointments | 82.7%likely range 76.5% to 87.5%, 2,796 appointments |
| Calls answered by the practice | 84.3%likely range 77.6% to 89.3%, 3,094 calls | 84.7%likely range 79.4% to 88.9%, 4,624 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.6%likely range 72.8% to 86.5%, 114 answers | 86.5%likely range 74.7% to 93.3%, 100 answers |
| Reception and admin team | 92.0%likely range 86.2% to 95.5%, 121 answers | 93.6%likely range 83.8% to 97.6%, 105 answers |
| Having a preferred professional | 24.1%likely range 17.7% to 31.9%, 123 answers | 20.7%likely range 12.0% to 33.4%, 103 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.6%likely range 84.4% to 94.5%, 118 answers | 93.2%likely range 83.2% to 97.4%, 103 answers |
| Contacting the practice | 96.1%likely range 91.2% to 98.3%, 120 answers | 82.3%likely range 70.1% to 90.2%, 105 answers |
| Wait for an appointment | 96.6%likely range 91.7% to 98.6%, 111 answers | 77.3%likely range 64.2% to 86.6%, 99 answers |
| Being listened to | 98.0%likely range 93.9% to 99.3%, 121 answers | 88.1%likely range 76.8% to 94.3%, 104 answers |
| Care and concern | 93.0%likely range 87.3% to 96.2%, 119 answers | 73.7%likely range 60.7% to 83.6%, 104 answers |
| Confidence and trust | 97.6%likely range 93.4% to 99.2%, 119 answers | 94.2%likely range 84.4% to 98.0%, 101 answers |
| Involvement in decisions | 97.7%likely range 93.5% to 99.2%, 117 answers | 90.0%likely range 78.9% to 95.6%, 101 answers |
| Needs met | 98.2%likely range 94.3% to 99.5%, 120 answers | 87.4%likely range 76.0% to 93.9%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.7%likely range 88.6% to 99.1%, 60 patients | 93.2%likely range 84.9% to 97.0%, 73 patients |
| Children at 18 months | 93.3%likely range 85.3% to 97.1%, 75 patients | 88.0%likely range 79.2% to 93.3%, 83 patients |
| Children at 5 years | 86.2%likely range 75.1% to 92.8%, 58 patients | 94.0%likely range 87.5% to 97.2%, 100 patients |
| Women aged 25 to 49 | 74.4%likely range 71.8% to 76.9%, 1,135 patients | 80.8%likely range 78.7% to 82.8%, 1,367 patients |
| Women aged 50 to 64 | 77.3%likely range 73.8% to 80.4%, 612 patients | 82.1%likely range 79.0% to 84.8%, 669 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,447August 2026 | 8,325August 2026 |
| Primary care network | Childwall & Wavertree PCN | Childwall & Wavertree PCN |
| Phone | 0151 7332800 | 0151 7221803 |
| Friends and Family Test (its own feedback) | 95.2% good or very good124 answers, June 2026 | 93.1% good or very good392 answers, June 2026 |
| Appointments (one month) | 2,448 in August 2026Same day 71.7%; face to face 85.8% | 3,466 in August 2026Same day 44.2%; face to face 77.7% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent7.2 including trainees and locums1,273 patients per permanent GP | 4.6 qualified permanent14.6 including trainees and locums1,795 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.