Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Penketh Health Centre and Westbrook Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Penketh Health CentreWA5 2EY× | Westbrook Medical CentreWA5 8UF× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.6likely range 63.7 to 86.3104 survey answers | 69.3likely range 58.6 to 77.8106 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.2%likely range 57.4% to 89.5%, 104 answers | 67.8%likely range 52.7% to 79.9%, 106 answers |
| Access (mean of the two below) | 78.4%likely range 75.2% to 81.2% | 72.6%likely range 68.2% to 76.4% |
| Appointments within two weeks of booking | 91.9%likely range 88.3% to 94.5%, 4,715 appointmentsClearly higher | 75.4%likely range 68.9% to 80.9%, 3,008 appointments |
| Calls answered by the practice | 64.8%likely range 59.5% to 69.8%, 6,797 calls | 69.7%likely range 63.8% to 75.1%, 5,230 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.1%likely range 25.8% to 64.3%, 95 answers | 40.6%likely range 26.9% to 55.9%, 102 answers |
| Reception and admin team | 81.6%likely range 61.6% to 92.5%, 99 answers | 72.0%likely range 56.6% to 83.5%, 101 answers |
| Having a preferred professional | 30.7%likely range 16.0% to 50.9%, 103 answers | 20.5%likely range 11.0% to 34.9%, 106 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 82.6%likely range 62.9% to 93.0%, 100 answers | 79.6%likely range 64.7% to 89.2%, 101 answers |
| Contacting the practice | 66.3%likely range 46.2% to 81.8%, 103 answers | 56.3%likely range 41.2% to 70.3%, 103 answers |
| Wait for an appointment | 86.3%likely range 65.1% to 95.5%, 85 answers | 36.1%likely range 22.5% to 52.3%, 92 answers |
| Being listened to | 87.2%likely range 68.2% to 95.6%, 101 answers | 79.7%likely range 64.9% to 89.3%, 101 answers |
| Care and concern | 85.2%likely range 66.0% to 94.4%, 102 answers | 80.9%likely range 66.3% to 90.1%, 102 answers |
| Confidence and trust | 93.4%likely range 75.7% to 98.5%, 98 answers | 88.7%likely range 75.2% to 95.3%, 100 answers |
| Involvement in decisions | 91.2%likely range 73.1% to 97.5%, 101 answers | 91.1%likely range 77.9% to 96.7%, 96 answers |
| Needs met | 88.7%likely range 70.0% to 96.4%, 100 answers | 79.8%likely range 65.0% to 89.4%, 101 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 97.0%likely range 89.6% to 99.2%, 66 patients | 93.8%likely range 85.2% to 97.6%, 65 patients |
| Children at 18 months | 98.4%likely range 91.5% to 99.7%, 63 patients | 96.1%likely range 89.0% to 98.6%, 76 patients |
| Children at 5 years | 97.3%likely range 90.7% to 99.3%, 74 patients | 93.7%likely range 86.9% to 97.1%, 95 patients |
| Women aged 25 to 49 | 80.2%likely range 78.1% to 82.1%, 1,498 patients | 75.2%likely range 73.0% to 77.3%, 1,546 patients |
| Women aged 50 to 64 | 77.0%likely range 74.6% to 79.2%, 1,312 patients | 80.2%likely range 77.8% to 82.4%, 1,144 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,325August 2026 | 10,129August 2026 |
| Primary care network | Central & West Warrington PCN | Central & West Warrington PCN |
| Phone | 01925 725644 | 01925 654152 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 7,083 in August 2026Same day 53.4%; face to face 66.2% | 4,757 in August 2026Same day 41.8%; face to face 52.0% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent7.4 including trainees and locums2,060 patients per permanent GP | 4.0 qualified permanent4.0 including trainees and locums2,532 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.