Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Pelham Medical Practice and Parrock Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Pelham Medical PracticeDA11 0HN× | Parrock Street SurgeryDA12 1EN× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.7likely range 54.2 to 72.0125 survey answers | 69.9likely range 64.1 to 72.587 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 61.9%likely range 48.5% to 73.7%, 125 answers | 61.6%likely range 57.8% to 65.3%, 87 answers |
| Access (mean of the two below) | 67.7%likely range 63.4% to 71.5% | 89.2%likely range 71.9% to 90.4%Clearly higher |
| Appointments within two weeks of booking | 74.9%likely range 68.1% to 80.7%, 2,746 appointments | 98.7%likely range 81.4% to 99.9%, 298 appointmentsClearly higher |
| Calls answered by the practice | 60.4%likely range 55.2% to 65.4%, 7,327 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.9%likely range 33.1% to 59.2%, 122 answers | 44.7%likely range 40.7% to 48.8%, 79 answers |
| Reception and admin team | 82.3%likely range 69.9% to 90.2%, 124 answers | 75.3%likely range 71.7% to 78.5%, 82 answers |
| Having a preferred professional | 28.3%likely range 18.0% to 41.6%, 123 answers | 34.3%likely range 30.7% to 38.0%, 87 answers |
| Seeing your preferred professional | 46.1%likely range 24.7% to 69.1%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 72.1%likely range 58.4% to 82.6%, 116 answers | 69.3%likely range 65.5% to 72.9%, 80 answers |
| Contacting the practice | 63.5%likely range 49.8% to 75.3%, 120 answers | 53.5%likely range 49.5% to 57.4%, 83 answers |
| Wait for an appointment | 50.1%likely range 36.0% to 64.2%, 104 answers | 38.2%likely range 34.1% to 42.5%, 70 answers |
| Being listened to | 82.8%likely range 70.1% to 90.8%, 117 answers | 77.6%likely range 74.0% to 80.7%, 80 answers |
| Care and concern | 79.4%likely range 66.4% to 88.3%, 118 answers | 77.4%likely range 73.9% to 80.6%, 79 answers |
| Confidence and trust | 90.4%likely range 79.2% to 95.9%, 117 answers | 84.4%likely range 81.2% to 87.1%, 77 answers |
| Involvement in decisions | 88.5%likely range 76.5% to 94.8%, 112 answers | 83.3%likely range 80.0% to 86.2%, 76 answers |
| Needs met | 83.4%likely range 70.9% to 91.2%, 117 answers | 82.3%likely range 79.0% to 85.2%, 79 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.7%likely range 90.3% to 97.2%, 171 patients | 91.7%likely range 64.6% to 98.5%, 12 patients |
| Children at 18 months | 81.9%likely range 75.6% to 86.8%, 182 patients | 52.2%likely range 33.0% to 70.8%, 23 patients |
| Children at 5 years | 87.0%likely range 80.9% to 91.3%, 161 patients | 59.3%likely range 40.7% to 75.5%, 27 patients |
| Women aged 25 to 49 | 55.9%likely range 54.1% to 57.7%, 2,803 patients | 62.7%likely range 57.7% to 67.4%, 378 patients |
| Women aged 50 to 64 | 63.7%likely range 61.0% to 66.4%, 1,191 patients | 73.4%likely range 66.0% to 79.7%, 158 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,365August 2026 | 2,049August 2026 |
| Primary care network | Gravesend Central PCN | Gravesend Central PCN |
| Phone | 01474 355331 | 01474 567888 |
| Friends and Family Test (its own feedback) | 85.6% good or very good97 answers, June 2026 | 93.8% good or very good48 answers, June 2026 |
| Appointments (one month) | 4,579 in August 2026Same day 13.4%; face to face 67.2% | 309 in August 2026Same day 68.6%; face to face 46.9% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent7.0 including trainees and locums3,635 patients per permanent GP | 0.5 qualified permanent0.5 including trainees and locums |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.