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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Pelham Medical Group and Woodfield Medical cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasurePelham Medical GroupDN31 1QZ×Woodfield MedicalDN34 4GB×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.6likely range 75.7 to 87.2114 survey answers77.0likely range 63.5 to 86.3125 survey answers
Label (against the England average)Patients: cannot be told apart from the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good85.2%likely range 75.4% to 91.6%, 114 answers72.6%likely range 53.4% to 85.9%, 125 answers
Access (mean of the two below)76.4%likely range 72.8% to 79.4%87.1%likely range 85.0% to 88.5%Clearly higher
Appointments within two weeks of booking95.5%likely range 90.8% to 97.8%, 2,268 appointments96.6%likely range 94.5% to 98.0%, 6,582 appointments
Calls answered by the practice57.3%likely range 51.7% to 62.7%, 6,443 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone62.0%likely range 50.4% to 72.5%, 109 answers57.6%likely range 38.6% to 74.6%, 121 answers
Reception and admin team85.7%likely range 75.8% to 91.9%, 112 answers87.3%likely range 69.2% to 95.5%, 120 answers
Having a preferred professional31.9%likely range 22.4% to 43.1%, 115 answers33.1%likely range 18.3% to 52.3%, 125 answers
Seeing your preferred professional47.2%likely range 27.1% to 68.2%, 31 answers23.6%likely range 7.1% to 55.6%, 46 answers
Knowing the next step85.8%likely range 75.7% to 92.1%, 107 answers83.9%likely range 65.2% to 93.5%, 120 answers
Contacting the practice80.0%likely range 69.5% to 87.6%, 113 answers75.8%likely range 56.6% to 88.3%, 123 answers
Wait for an appointment83.8%likely range 73.3% to 90.6%, 106 answers77.9%likely range 58.1% to 90.0%, 115 answers
Being listened to92.2%likely range 83.8% to 96.4%, 113 answers85.3%likely range 67.2% to 94.3%, 123 answers
Care and concern93.8%likely range 85.7% to 97.4%, 111 answers84.4%likely range 66.0% to 93.8%, 122 answers
Confidence and trust92.3%likely range 83.7% to 96.5%, 110 answers91.2%likely range 74.1% to 97.4%, 122 answers
Involvement in decisions90.2%likely range 81.1% to 95.2%, 109 answers82.4%likely range 63.5% to 92.7%, 120 answers
Needs met92.3%likely range 83.9% to 96.5%, 112 answers88.9%likely range 71.5% to 96.2%, 124 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.7%likely range 81.5% to 94.5%, 87 patients91.9%likely range 86.7% to 95.2%, 161 patients
Children at 18 months87.6%likely range 80.6% to 92.3%, 121 patients94.2%likely range 89.3% to 96.9%, 155 patients
Children at 5 years82.3%likely range 74.8% to 87.9%, 130 patients94.7%likely range 90.2% to 97.2%, 170 patients
Women aged 25 to 4976.5%likely range 74.4% to 78.5%, 1,678 patients78.4%likely range 76.9% to 79.8%, 3,083 patients
Women aged 50 to 6474.7%likely range 71.6% to 77.5%, 826 patients77.7%likely range 75.9% to 79.5%, 2,029 patients
Facts (NHS England, not part of the grade)
Registered patients10,140August 202621,045August 2026
Primary care networkFreshney Pelham NEL PCNFreshney Pelham NEL PCN
Phone01472 35330301472 254600
Friends and Family Test (its own feedback)No results for June 202692.7% good or very good96 answers, June 2026
Appointments (one month)4,903 in August 2026Same day 57.6%; face to face 58.1%9,944 in August 2026Same day 48.8%; face to face 57.7%
Antibiotic items per STAR-PU (one year)0.60England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent5.0 including trainees and locums2,025 patients per permanent GP9.3 qualified permanent18.1 including trainees and locums2,253 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences