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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Parkview Surgery and Acorn Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

A page for this pair

MeasureParkview SurgeryUB8 3LA×Acorn Medical CentreUB10 9JN×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.0likely range 68.6 to 83.493 survey answers68.7likely range 63.0 to 73.9100 survey answers
Label (against the England average)Patients: cannot be told apart from the England averageNo label
Patients who describe the practice as good75.5%likely range 63.6% to 84.5%, 93 answers66.7%likely range 58.9% to 73.8%, 100 answers
Access (mean of the two below)80.3%likely range 76.1% to 83.9%73.3%likely range 68.0% to 77.7%
Appointments within two weeks of booking94.9%likely range 90.9% to 97.2%, 2,958 appointmentsClearly higher73.2%likely range 65.6% to 79.6%, 2,329 appointments
Calls answered by the practice65.7%likely range 58.1% to 72.5%, 3,390 calls73.3%likely range 66.1% to 79.4%, 3,457 calls
More survey questions (not part of the grade)
Getting through on the phone53.6%likely range 40.7% to 66.1%, 83 answers52.4%likely range 44.2% to 60.4%, 95 answers
Reception and admin team74.9%likely range 62.9% to 84.0%, 93 answers74.0%likely range 66.4% to 80.4%, 98 answers
Having a preferred professional53.0%likely range 40.8% to 64.8%, 93 answers39.2%likely range 31.8% to 47.1%, 101 answers
Seeing your preferred professional25.7%likely range 13.7% to 43.0%, 48 answers51.4%likely range 38.5% to 64.1%, 38 answers
Knowing the next step75.2%likely range 62.8% to 84.5%, 87 answers84.2%likely range 77.3% to 89.2%, 96 answers
Contacting the practice62.3%likely range 49.8% to 73.4%, 91 answers62.1%likely range 54.1% to 69.5%, 99 answers
Wait for an appointment50.4%likely range 37.9% to 63.0%, 85 answers59.7%likely range 51.0% to 67.9%, 85 answers
Being listened to72.3%likely range 59.9% to 82.1%, 88 answers66.5%likely range 58.4% to 73.7%, 95 answers
Care and concern73.5%likely range 61.0% to 83.0%, 88 answers69.0%likely range 60.9% to 76.2%, 92 answers
Confidence and trust89.3%likely range 78.8% to 94.9%, 87 answers80.2%likely range 72.9% to 85.9%, 95 answers
Involvement in decisions89.9%likely range 79.5% to 95.4%, 85 answers76.2%likely range 68.2% to 82.7%, 87 answers
Needs met84.7%likely range 73.3% to 91.7%, 87 answers78.3%likely range 70.6% to 84.4%, 91 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.0%likely range 83.8% to 95.2%, 100 patients84.8%likely range 71.8% to 92.4%, 46 patients
Children at 18 months76.0%likely range 66.9% to 83.2%, 104 patients83.3%likely range 72.0% to 90.7%, 60 patients
Children at 5 years72.7%likely range 61.9% to 81.4%, 77 patients86.5%likely range 74.7% to 93.3%, 52 patients
Women aged 25 to 4956.2%likely range 53.7% to 58.6%, 1,536 patients68.8%likely range 65.9% to 71.6%, 1,017 patients
Women aged 50 to 6476.9%likely range 73.5% to 80.1%, 616 patients75.9%likely range 72.0% to 79.4%, 518 patients
Facts (NHS England, not part of the grade)
Registered patients8,085August 20265,653August 2026
Primary care networkLong Lane First Care Group PCNLong Lane First Care Group PCN
Phone020 8573767401895 237474
Friends and Family Test (its own feedback)63.2% good or very good19 answers, June 202695.9% good or very good146 answers, June 2026
Appointments (one month)3,142 in August 2026Same day 23.1%; face to face 50.0%3,220 in August 2026Same day 25.8%; face to face 53.1%
Antibiotic items per STAR-PU (one year)0.56England 0.74, April 2025 to March 20261.01England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.1 qualified permanent2.1 including trainees and locums3,912 patients per permanent GP1.1 qualified permanent1.1 including trainees and locums5,300 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences