Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Oxford Tce & Rawling Rd Medical Group and Second Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Oxford Tce & Rawling Rd Medical GroupNE8 1RQ× | Second Street SurgeryNE8 2UR× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.8likely range 66.6 to 87.4112 survey answers | 83.3likely range 79.6 to 86.3113 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 89.1%likely range 67.4% to 97.0%, 112 answers | 84.9%likely range 80.4% to 88.5%, 113 answers |
| Access (mean of the two below) | 64.6%likely range 61.7% to 67.3% | 79.5%likely range 72.9% to 84.5%Clearly higher |
| Appointments within two weeks of booking | 70.5%likely range 66.2% to 74.4%, 7,288 appointments | 77.4%likely range 66.9% to 85.3%, 1,190 appointments |
| Calls answered by the practice | 58.6%likely range 54.7% to 62.3%, 13,352 calls | 81.5%likely range 73.5% to 87.5%, 2,442 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.9%likely range 39.3% to 81.6%, 103 answers | 87.0%likely range 82.5% to 90.5%, 103 answers |
| Reception and admin team | 94.4%likely range 73.9% to 99.0%, 110 answers | 98.8%likely range 96.7% to 99.5%, 109 answers |
| Having a preferred professional | 27.2%likely range 12.1% to 50.3%, 112 answers | 18.7%likely range 14.7% to 23.5%, 113 answers |
| Seeing your preferred professional | 39.7%likely range 11.9% to 76.3%, 34 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.6%likely range 64.0% to 96.0%, 107 answers | 90.9%likely range 86.9% to 93.7%, 107 answers |
| Contacting the practice | 79.7%likely range 56.4% to 92.2%, 109 answers | 88.7%likely range 84.5% to 91.8%, 109 answers |
| Wait for an appointment | 62.4%likely range 38.6% to 81.4%, 100 answers | 84.2%likely range 79.5% to 88.0%, 104 answers |
| Being listened to | 91.3%likely range 69.8% to 97.9%, 109 answers | 86.9%likely range 82.5% to 90.3%, 108 answers |
| Care and concern | 87.5%likely range 65.2% to 96.3%, 109 answers | 85.7%likely range 81.2% to 89.3%, 109 answers |
| Confidence and trust | 93.6%likely range 72.7% to 98.8%, 109 answers | 97.3%likely range 94.7% to 98.6%, 108 answers |
| Involvement in decisions | 93.3%likely range 71.0% to 98.8%, 99 answers | 97.7%likely range 95.2% to 98.9%, 105 answers |
| Needs met | 95.8%likely range 75.8% to 99.4%, 109 answers | 93.6%likely range 90.2% to 95.9%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 81.0%likely range 74.9% to 85.9%, 195 patients | 87.9%likely range 72.7% to 95.2%, 33 patients |
| Children at 18 months | 76.3%likely range 69.4% to 82.1%, 169 patients | 88.2%likely range 73.4% to 95.3%, 34 patients |
| Children at 5 years | 75.7%likely range 68.9% to 81.4%, 181 patients | 79.4%likely range 63.2% to 89.7%, 34 patients |
| Women aged 25 to 49 | 69.2%likely range 67.5% to 70.8%, 3,023 patients | 74.4%likely range 70.9% to 77.6%, 644 patients |
| Women aged 50 to 64 | 72.3%likely range 69.9% to 74.6%, 1,382 patients | 70.9%likely range 63.0% to 77.8%, 141 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,612August 2026 | 4,011August 2026 |
| Primary care network | Birtley and Central Gateshead PCN | Birtley and Central Gateshead PCN |
| Phone | 0191 4772169 | 0191 4772430 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good10 answers, June 2026 |
| Appointments (one month) | 8,633 in August 2026Same day 52.6%; face to face 61.1% | 1,217 in August 2026Same day 36.6%; face to face 65.2% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 12.7 qualified permanent19.7 including trainees and locums1,387 patients per permanent GP | 1.3 qualified permanent1.7 including trainees and locums3,160 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.