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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Oxford Drive Medical Centre’s Practice Grade is clearly higher than Queens Walk Medical Centre’s: its likely range lies wholly above.

A page for this pair

MeasureOxford Drive Medical CentreHA4 9EY×Queens Walk Medical CentreHA4 0NT×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade92.0likely range 89.2 to 93.9116 survey answersClearly higher78.2likely range 72.9 to 82.6104 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good93.8%likely range 90.2% to 96.2%, 116 answersClearly higher72.9%likely range 65.6% to 79.0%, 104 answers
Access (mean of the two below)87.6%likely range 83.3% to 90.6%90.4%likely range 85.2% to 93.5%
Appointments within two weeks of booking97.3%likely range 92.6% to 99.1%, 1,795 appointments93.8%likely range 86.6% to 97.3%, 1,305 appointments
Calls answered by the practice77.8%likely range 70.7% to 83.5%, 3,345 calls87.0%likely range 79.5% to 92.0%, 2,330 calls
More survey questions (not part of the grade)
Getting through on the phone90.3%likely range 85.9% to 93.4%, 110 answers75.0%likely range 67.7% to 81.1%, 99 answers
Reception and admin team98.7%likely range 96.3% to 99.5%, 113 answers89.1%likely range 83.4% to 93.0%, 103 answers
Having a preferred professional28.7%likely range 23.4% to 34.6%, 114 answers40.4%likely range 33.2% to 48.1%, 102 answers
Seeing your preferred professional68.8%likely range 57.8% to 78.1%, 37 answers44.6%likely range 32.6% to 57.3%, 38 answers
Knowing the next step96.7%likely range 93.7% to 98.3%, 113 answers79.5%likely range 72.8% to 85.0%, 104 answers
Contacting the practice93.1%likely range 89.3% to 95.6%, 115 answers76.4%likely range 69.4% to 82.2%, 104 answers
Wait for an appointment89.8%likely range 85.3% to 93.1%, 108 answers68.9%likely range 60.9% to 75.9%, 89 answers
Being listened to96.2%likely range 93.0% to 98.0%, 112 answers79.3%likely range 72.3% to 84.9%, 99 answers
Care and concern95.4%likely range 92.1% to 97.4%, 114 answers81.8%likely range 75.1% to 87.0%, 100 answers
Confidence and trust98.9%likely range 96.7% to 99.7%, 114 answers97.2%likely range 93.3% to 98.9%, 98 answers
Involvement in decisions99.4%likely range 97.4% to 99.9%, 110 answers92.2%likely range 86.7% to 95.5%, 92 answers
Needs met97.4%likely range 94.6% to 98.8%, 112 answers93.6%likely range 88.6% to 96.5%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.1%likely range 77.5% to 94.1%, 59 patients94.4%likely range 84.9% to 98.1%, 54 patients
Children at 18 months88.3%likely range 77.8% to 94.2%, 60 patients100.0%likely range 93.1% to 100.0%, 52 patients
Children at 5 years92.0%likely range 83.6% to 96.3%, 75 patients86.7%likely range 75.8% to 93.1%, 60 patients
Women aged 25 to 4968.3%likely range 65.5% to 71.0%, 1,124 patients70.1%likely range 67.2% to 72.8%, 1,012 patients
Women aged 50 to 6480.6%likely range 77.2% to 83.7%, 568 patients79.3%likely range 75.7% to 82.4%, 555 patients
Facts (NHS England, not part of the grade)
Registered patients6,263August 20265,841August 2026
Primary care networkCeladine Health & Metrocare PCNCeladine Health & Metrocare PCN
Phone020 88663430020 88422991
Friends and Family Test (its own feedback)98.3% good or very good411 answers, June 202691.1% good or very good79 answers, June 2026
Appointments (one month)2,583 in August 2026Same day 45.4%; face to face 71.7%1,884 in August 2026Same day 32.5%; face to face 72.5%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.57England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent3.5 including trainees and locums3,285 patients per permanent GP2.5 qualified permanent2.5 including trainees and locums2,355 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences