Hillingdon · Compare
Oxford Drive Medical Centre vs Queens Walk Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Oxford Drive Medical Centre’s Practice Grade is clearly higher than Queens Walk Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Oxford Drive Medical CentreHA4 9EY | Queens Walk Medical CentreHA4 0NT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 92.0likely range 89.2 to 93.9116 survey answersClearly higher | 78.2likely range 72.9 to 82.6104 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 93.8%likely range 90.2% to 96.2%, 116 answersClearly higher | 72.9%likely range 65.6% to 79.0%, 104 answers |
| Access (mean of the two below) | 87.6%likely range 83.3% to 90.6% | 90.4%likely range 85.2% to 93.5% |
| Appointments within two weeks of booking | 97.3%likely range 92.6% to 99.1%, 1,795 appointments | 93.8%likely range 86.6% to 97.3%, 1,305 appointments |
| Calls answered by the practice | 77.8%likely range 70.7% to 83.5%, 3,345 calls | 87.0%likely range 79.5% to 92.0%, 2,330 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 90.3%likely range 85.9% to 93.4%, 110 answers | 75.0%likely range 67.7% to 81.1%, 99 answers |
| Reception and admin team | 98.7%likely range 96.3% to 99.5%, 113 answers | 89.1%likely range 83.4% to 93.0%, 103 answers |
| Having a preferred professional | 28.7%likely range 23.4% to 34.6%, 114 answers | 40.4%likely range 33.2% to 48.1%, 102 answers |
| Seeing your preferred professional | 68.8%likely range 57.8% to 78.1%, 37 answers | 44.6%likely range 32.6% to 57.3%, 38 answers |
| Knowing the next step | 96.7%likely range 93.7% to 98.3%, 113 answers | 79.5%likely range 72.8% to 85.0%, 104 answers |
| Contacting the practice | 93.1%likely range 89.3% to 95.6%, 115 answers | 76.4%likely range 69.4% to 82.2%, 104 answers |
| Wait for an appointment | 89.8%likely range 85.3% to 93.1%, 108 answers | 68.9%likely range 60.9% to 75.9%, 89 answers |
| Being listened to | 96.2%likely range 93.0% to 98.0%, 112 answers | 79.3%likely range 72.3% to 84.9%, 99 answers |
| Care and concern | 95.4%likely range 92.1% to 97.4%, 114 answers | 81.8%likely range 75.1% to 87.0%, 100 answers |
| Confidence and trust | 98.9%likely range 96.7% to 99.7%, 114 answers | 97.2%likely range 93.3% to 98.9%, 98 answers |
| Involvement in decisions | 99.4%likely range 97.4% to 99.9%, 110 answers | 92.2%likely range 86.7% to 95.5%, 92 answers |
| Needs met | 97.4%likely range 94.6% to 98.8%, 112 answers | 93.6%likely range 88.6% to 96.5%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.1%likely range 77.5% to 94.1%, 59 patients | 94.4%likely range 84.9% to 98.1%, 54 patients |
| Children at 18 months | 88.3%likely range 77.8% to 94.2%, 60 patients | 100.0%likely range 93.1% to 100.0%, 52 patients |
| Children at 5 years | 92.0%likely range 83.6% to 96.3%, 75 patients | 86.7%likely range 75.8% to 93.1%, 60 patients |
| Women aged 25 to 49 | 68.3%likely range 65.5% to 71.0%, 1,124 patients | 70.1%likely range 67.2% to 72.8%, 1,012 patients |
| Women aged 50 to 64 | 80.6%likely range 77.2% to 83.7%, 568 patients | 79.3%likely range 75.7% to 82.4%, 555 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,263August 2026 | 5,841August 2026 |
| Primary care network | Celadine Health & Metrocare PCN | Celadine Health & Metrocare PCN |
| Phone | 020 88663430 | 020 88422991 |
| Friends and Family Test (its own feedback) | 98.3% good or very good411 answers, June 2026 | 91.1% good or very good79 answers, June 2026 |
| Appointments (one month) | 2,583 in August 2026Same day 45.4%; face to face 71.7% | 1,884 in August 2026Same day 32.5%; face to face 72.5% |
| Antibiotic items per STAR-PU (one year) | 0.68England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent3.5 including trainees and locums3,285 patients per permanent GP | 2.5 qualified permanent2.5 including trainees and locums2,355 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.