Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
The Village Surgery’s Practice Grade is clearly higher than Oaks Healthcare’s: its likely range lies wholly above.
| Measure | Oaks HealthcarePO8 8DL× | The Village SurgeryPO8 8XL× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 64.6likely range 55.3 to 73.3114 survey answers | 93.7likely range 91.8 to 94.8131 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 56.4%likely range 43.1% to 68.8%, 114 answers | 93.6%likely range 91.9% to 94.9%, 131 answersClearly higher |
| Access (mean of the two below) | 83.6%likely range 80.5% to 86.2% | 93.7%likely range 88.7% to 96.0%Clearly higher |
| Appointments within two weeks of booking | 88.1%likely range 84.4% to 91.1%, 5,496 appointments | 95.9%likely range 88.8% to 98.5%, 1,183 appointments |
| Calls answered by the practice | 78.9%likely range 73.9% to 83.2%, 6,236 calls | 91.4%likely range 84.6% to 95.3%, 2,295 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 21.9%likely range 12.7% to 35.3%, 106 answers | 93.8%likely range 92.2% to 95.2%, 128 answers |
| Reception and admin team | 59.3%likely range 45.8% to 71.6%, 111 answers | 98.3%likely range 97.4% to 99.0%, 130 answers |
| Having a preferred professional | 24.5%likely range 14.9% to 37.5%, 114 answers | 57.3%likely range 54.3% to 60.3%, 130 answers |
| Seeing your preferred professional | 9.2%likely range 1.9% to 35.0%, 30 answers | 97.9%likely range 96.5% to 98.8%, 77 answers |
| Knowing the next step | 67.0%likely range 53.1% to 78.4%, 107 answers | 98.8%likely range 98.0% to 99.3%, 129 answers |
| Contacting the practice | 42.9%likely range 30.5% to 56.2%, 113 answers | 95.4%likely range 94.0% to 96.6%, 129 answers |
| Wait for an appointment | 51.6%likely range 37.7% to 65.2%, 100 answers | 93.9%likely range 92.2% to 95.2%, 126 answers |
| Being listened to | 82.5%likely range 69.9% to 90.5%, 109 answers | 92.7%likely range 90.9% to 94.2%, 130 answers |
| Care and concern | 82.2%likely range 69.7% to 90.2%, 111 answers | 92.2%likely range 90.4% to 93.7%, 130 answers |
| Confidence and trust | 87.1%likely range 75.2% to 93.8%, 108 answers | 97.3%likely range 96.1% to 98.2%, 130 answers |
| Involvement in decisions | 86.0%likely range 73.3% to 93.2%, 100 answers | 99.6%likely range 98.9% to 99.8%, 127 answers |
| Needs met | 86.4%likely range 74.6% to 93.2%, 111 answers | 98.2%likely range 97.1% to 98.8%, 130 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.8%likely range 89.0% to 96.6%, 162 patients | 96.7%likely range 83.3% to 99.4%, 30 patients |
| Children at 18 months | 92.5%likely range 87.0% to 95.7%, 146 patients | 97.4%likely range 86.8% to 99.5%, 39 patients |
| Children at 5 years | 88.0%likely range 82.2% to 92.1%, 167 patients | 86.8%likely range 72.7% to 94.2%, 38 patients |
| Women aged 25 to 49 | 71.1%likely range 69.4% to 72.8%, 2,645 patients | 88.9%likely range 86.2% to 91.2%, 596 patients |
| Women aged 50 to 64 | 75.8%likely range 73.5% to 77.9%, 1,493 patients | 91.9%likely range 89.0% to 94.1%, 444 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 17,121August 2026 | 4,771August 2026 |
| Primary care network | Havant and Waterlooville PCN | Havant and Waterlooville PCN |
| Phone | 023 92263138 | 023 92242960 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 100.0% good or very good12 answers, June 2026 |
| Appointments (one month) | 10,856 in August 2026Same day 46.5%; face to face 47.1% | 2,017 in August 2026Same day 34.0%; face to face 61.9% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 1.08England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.5 qualified permanent12.4 including trainees and locums1,809 patients per permanent GP | 2.9 qualified permanent2.9 including trainees and locums1,645 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.