Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Norfolk Park Health Centre and East Bank Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Norfolk Park Health CentreS2 3TA× | East Bank Medical CentreS2 2AG× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.1likely range 82.1 to 89.0119 survey answers | 87.5likely range 82.5 to 90.2107 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 85.8%likely range 80.5% to 89.8%, 119 answers | 93.4%likely range 86.5% to 96.9%, 107 answers |
| Access (mean of the two below) | 86.7%likely range 81.4% to 89.0%Clearly higher | 73.5%likely range 68.9% to 77.3% |
| Appointments within two weeks of booking | 96.2%likely range 90.9% to 98.5%, 1,705 appointmentsClearly higher | 83.0%likely range 78.4% to 86.8%, 4,699 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.4%likely range 70.0% to 81.7%, 110 answers | 69.0%likely range 58.7% to 77.7%, 99 answers |
| Reception and admin team | 91.9%likely range 87.4% to 94.9%, 114 answers | 95.9%likely range 89.7% to 98.4%, 104 answers |
| Having a preferred professional | 48.7%likely range 42.1% to 55.3%, 118 answers | 36.0%likely range 27.0% to 46.1%, 106 answers |
| Seeing your preferred professional | 64.4%likely range 53.9% to 73.6%, 50 answers | 38.5%likely range 22.8% to 57.0%, 33 answers |
| Knowing the next step | 87.8%likely range 82.6% to 91.7%, 111 answers | 81.9%likely range 72.5% to 88.7%, 97 answers |
| Contacting the practice | 84.3%likely range 78.7% to 88.7%, 113 answers | 89.8%likely range 81.9% to 94.4%, 104 answers |
| Wait for an appointment | 84.9%likely range 79.0% to 89.4%, 101 answers | 79.6%likely range 69.8% to 86.8%, 95 answers |
| Being listened to | 92.7%likely range 88.2% to 95.5%, 112 answers | 96.2%likely range 90.2% to 98.6%, 107 answers |
| Care and concern | 93.1%likely range 88.7% to 95.9%, 110 answers | 97.8%likely range 92.5% to 99.4%, 107 answers |
| Confidence and trust | 96.8%likely range 93.3% to 98.5%, 111 answers | 100.0%likely range 96.0% to 100.0%, 104 answers |
| Involvement in decisions | 97.4%likely range 94.1% to 98.9%, 107 answers | 98.3%likely range 93.1% to 99.6%, 103 answers |
| Needs met | 92.2%likely range 87.6% to 95.2%, 111 answers | 94.8%likely range 88.3% to 97.8%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.9%likely range 75.0% to 91.4%, 73 patients | 92.3%likely range 85.0% to 96.2%, 91 patients |
| Children at 18 months | 85.9%likely range 75.4% to 92.4%, 64 patients | 85.1%likely range 76.5% to 90.9%, 94 patients |
| Children at 5 years | 66.7%likely range 56.1% to 75.8%, 84 patients | 79.0%likely range 70.0% to 85.8%, 100 patients |
| Women aged 25 to 49 | 70.1%likely range 67.5% to 72.5%, 1,246 patients | 72.6%likely range 70.3% to 74.8%, 1,481 patients |
| Women aged 50 to 64 | 69.3%likely range 64.6% to 73.6%, 400 patients | 75.7%likely range 72.1% to 79.0%, 592 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,055August 2026 | 7,653August 2026 |
| Primary care network | Gpa1 PCN | Gpa1 PCN |
| Phone | 0114 2763626 | 0114 2398686 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 94.9% good or very good175 answers, June 2026 |
| Appointments (one month) | 3,709 in August 2026Same day 45.6%; face to face 51.0% | 5,149 in August 2026Same day 53.6%; face to face 50.4% |
| Antibiotic items per STAR-PU (one year) | 1.29England 0.74, April 2025 to March 2026 | 0.93England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent3.0 including trainees and locums2,046 patients per permanent GP | 5.8 qualified permanent6.7 including trainees and locums1,310 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
Add a practice
A name, or a postcode such as TS3 6AL (your browser looks it up with postcodes.io; we do not receive or store it).
How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.