Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
New Addington Group Practice and Headley Drive Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | New Addington Group PracticeCR0 0JA× | Headley Drive SurgeryCR0 0QL× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.5likely range 68.0 to 84.2100 survey answers | 87.5likely range 83.9 to 89.584 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.4%likely range 63.9% to 86.9%, 100 answers | 87.8%likely range 84.7% to 90.3%, 84 answers |
| Access (mean of the two below) | 77.5%likely range 73.7% to 80.7% | 86.8%likely range 77.0% to 89.5% |
| Appointments within two weeks of booking | 78.5%likely range 71.7% to 84.0%, 2,579 appointments | 96.3%likely range 86.5% to 99.0%, 724 appointmentsClearly higher |
| Calls answered by the practice | 76.4%likely range 73.0% to 79.5%, 13,578 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.1%likely range 48.5% to 75.7%, 93 answers | 78.6%likely range 74.6% to 82.0%, 75 answers |
| Reception and admin team | 78.9%likely range 65.1% to 88.2%, 95 answers | 97.8%likely range 96.2% to 98.8%, 81 answers |
| Having a preferred professional | 31.4%likely range 19.9% to 45.8%, 95 answers | 34.0%likely range 30.1% to 38.2%, 83 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 75.7%likely range 69.0% to 81.4%, 30 answers |
| Knowing the next step | 68.9%likely range 54.4% to 80.5%, 93 answers | 93.5%likely range 91.1% to 95.4%, 80 answers |
| Contacting the practice | 74.1%likely range 59.9% to 84.6%, 94 answers | 93.9%likely range 91.5% to 95.6%, 81 answers |
| Wait for an appointment | 52.1%likely range 37.0% to 66.9%, 81 answers | 74.5%likely range 70.3% to 78.3%, 73 answers |
| Being listened to | 84.3%likely range 71.3% to 92.0%, 96 answers | 90.3%likely range 87.4% to 92.5%, 83 answers |
| Care and concern | 85.3%likely range 72.4% to 92.8%, 95 answers | 90.3%likely range 87.4% to 92.5%, 83 answers |
| Confidence and trust | 88.8%likely range 76.6% to 95.1%, 95 answers | 92.1%likely range 89.4% to 94.1%, 82 answers |
| Involvement in decisions | 92.1%likely range 80.8% to 97.0%, 95 answers | 86.2%likely range 82.9% to 89.0%, 77 answers |
| Needs met | 89.3%likely range 77.2% to 95.4%, 95 answers | 88.0%likely range 84.9% to 90.5%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 73.9%likely range 65.4% to 81.0%, 119 patients | 73.3%likely range 48.0% to 89.1%, 15 patients |
| Children at 18 months | 70.4%likely range 62.2% to 77.4%, 135 patients | 86.7%likely range 62.1% to 96.3%, 15 patients |
| Children at 5 years | 64.5%likely range 57.0% to 71.3%, 169 patients | 43.5%likely range 25.6% to 63.2%, 23 patients |
| Women aged 25 to 49 | 59.3%likely range 57.3% to 61.3%, 2,285 patients | 70.0%likely range 65.7% to 74.0%, 460 patients |
| Women aged 50 to 64 | 74.1%likely range 71.2% to 76.7%, 987 patients | 75.4%likely range 69.9% to 80.1%, 272 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,056August 2026 | 2,726August 2026 |
| Primary care network | Mayday South PCN | Mayday South PCN |
| Phone | 01689 808810 | 0844 8151201 |
| Friends and Family Test (its own feedback) | 96.4% good or very good137 answers, June 2026 | 96.0% good or very good75 answers, June 2026 |
| Appointments (one month) | 4,423 in August 2026Same day 38.8%; face to face 62.9% | 1,202 in August 2026Same day 33.4%; face to face 60.0% |
| Antibiotic items per STAR-PU (one year) | 0.70England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums3,012 patients per permanent GP | 1.0 qualified permanent2.2 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.