Compare
Compare GP practices side by side
Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.
Comparison
Narrowcliff Surgery and Newquay Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
| Measure | Narrowcliff SurgeryTR7 2QF× | Newquay Health CentreTR7 1RU× |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.6likely range 76.2 to 91.9104 survey answers | 77.0likely range 66.9 to 84.0131 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 94.1%likely range 76.5% to 98.7%, 104 answers | 77.5%likely range 63.1% to 87.4%, 131 answers |
| Access (mean of the two below) | 75.6%likely range 72.3% to 78.6% | 75.7%likely range 72.7% to 78.5% |
| Appointments within two weeks of booking | 84.5%likely range 81.3% to 87.2%, 8,653 appointments | 90.6%likely range 87.4% to 93.0%, 6,508 appointmentsClearly higher |
| Calls answered by the practice | 66.7%likely range 60.9% to 72.0%, 5,734 calls | 60.8%likely range 55.6% to 65.7%, 7,540 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 62.0%likely range 40.9% to 79.4%, 97 answers | 60.6%likely range 44.7% to 74.6%, 114 answers |
| Reception and admin team | 98.4%likely range 82.5% to 99.9%, 102 answers | 87.2%likely range 73.7% to 94.3%, 125 answers |
| Having a preferred professional | 46.5%likely range 27.9% to 66.1%, 104 answers | 23.0%likely range 13.1% to 37.3%, 133 answers |
| Seeing your preferred professional | 88.6%likely range 58.8% to 97.7%, 50 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 94.7%likely range 77.2% to 98.9%, 103 answers | 82.8%likely range 68.5% to 91.4%, 123 answers |
| Contacting the practice | 90.1%likely range 71.4% to 97.1%, 104 answers | 70.9%likely range 55.9% to 82.5%, 126 answers |
| Wait for an appointment | 74.8%likely range 53.3% to 88.5%, 97 answers | 69.7%likely range 53.7% to 82.0%, 114 answers |
| Being listened to | 95.8%likely range 78.5% to 99.3%, 101 answers | 86.5%likely range 72.7% to 93.9%, 122 answers |
| Care and concern | 93.5%likely range 75.5% to 98.5%, 102 answers | 86.5%likely range 72.7% to 93.9%, 122 answers |
| Confidence and trust | 100.0%likely range 85.0% to 100.0%, 101 answers | 91.6%likely range 79.0% to 96.9%, 122 answers |
| Involvement in decisions | 100.0%likely range 84.8% to 100.0%, 100 answers | 85.8%likely range 71.7% to 93.6%, 118 answers |
| Needs met | 99.3%likely range 83.7% to 100.0%, 101 answers | 86.9%likely range 73.2% to 94.2%, 121 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.2%likely range 76.4% to 89.8%, 114 patients | 90.9%likely range 84.8% to 94.7%, 132 patients |
| Children at 18 months | 78.4%likely range 70.4% to 84.7%, 125 patients | 80.0%likely range 72.5% to 85.9%, 135 patients |
| Children at 5 years | 85.4%likely range 78.7% to 90.3%, 144 patients | 81.3%likely range 74.1% to 86.8%, 144 patients |
| Women aged 25 to 49 | 71.1%likely range 69.4% to 72.7%, 2,837 patients | 72.4%likely range 70.8% to 74.0%, 3,126 patients |
| Women aged 50 to 64 | 76.7%likely range 74.5% to 78.7%, 1,535 patients | 75.5%likely range 73.3% to 77.6%, 1,551 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,507August 2026 | 17,260August 2026 |
| Primary care network | Watergate PCN | Watergate PCN |
| Phone | 01637 854433 | 01637 850002 |
| Friends and Family Test (its own feedback) | 95.6% good or very good698 answers, June 2026 | 94.6% good or very good576 answers, June 2026 |
| Appointments (one month) | 9,929 in August 2026Same day 54.9%; face to face 35.3% | 12,924 in August 2026Same day 61.2%; face to face 41.2% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.83England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.6 qualified permanent13.0 including trainees and locums1,551 patients per permanent GP | 8.7 qualified permanent10.7 including trainees and locums1,978 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
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How to read it
The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.