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Practice Grade
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Compare GP practices side by side

Pick two to four practices. Each column shows the Practice Grade with its likely range and the number of answers, the other survey questions, and facts from NHS England. We point a practice out as higher only when the survey can show it. Otherwise we say they cannot be told apart.

Comparison

Murton Medical Centre’s Practice Grade is clearly higher than The New Seaham Medical Group’s: its likely range lies wholly above.

A page for this pair

MeasureMurton Medical CentreSR7 9AB×The New Seaham Medical GroupSR7 8DY×
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade92.3likely range 85.4 to 95.486 survey answersClearly higher77.2likely range 72.1 to 81.595 survey answers
Label (against the England average)Patients: clearly above the England averagePatients: cannot be told apart from the England average
Patients who describe the practice as good92.7%likely range 83.0% to 97.1%, 86 answers77.6%likely range 70.7% to 83.3%, 95 answers
Access (mean of the two below)91.1%likely range 87.9% to 93.2%Clearly higher76.2%likely range 70.0% to 81.2%
Appointments within two weeks of booking96.3%likely range 92.4% to 98.2%, 2,765 appointmentsClearly higher69.3%likely range 58.8% to 78.1%, 1,289 appointments
Calls answered by the practice85.8%likely range 80.8% to 89.6%, 5,085 calls83.0%likely range 76.4% to 88.0%, 3,304 calls
More survey questions (not part of the grade)
Getting through on the phone80.1%likely range 67.7% to 88.5%, 83 answers73.7%likely range 66.4% to 79.9%, 92 answers
Reception and admin team92.3%likely range 82.4% to 96.8%, 86 answers89.5%likely range 83.7% to 93.4%, 90 answers
Having a preferred professional26.2%likely range 16.5% to 39.0%, 84 answers28.2%likely range 21.9% to 35.5%, 95 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step86.6%likely range 75.3% to 93.1%, 85 answers84.7%likely range 78.4% to 89.5%, 92 answers
Contacting the practice88.6%likely range 77.9% to 94.5%, 86 answers80.1%likely range 73.3% to 85.6%, 92 answers
Wait for an appointment77.7%likely range 65.0% to 86.8%, 81 answers66.9%likely range 59.1% to 73.9%, 87 answers
Being listened to93.0%likely range 83.3% to 97.3%, 85 answers83.4%likely range 76.9% to 88.4%, 93 answers
Care and concern91.7%likely range 81.6% to 96.5%, 85 answers84.9%likely range 78.6% to 89.6%, 93 answers
Confidence and trust95.1%likely range 86.1% to 98.4%, 85 answers88.0%likely range 82.1% to 92.1%, 94 answers
Involvement in decisions93.2%likely range 83.4% to 97.4%, 84 answers89.1%likely range 83.3% to 93.0%, 92 answers
Needs met93.9%likely range 84.5% to 97.8%, 85 answers85.4%likely range 79.1% to 90.0%, 93 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.8%likely range 88.3% to 98.6%, 71 patients92.7%likely range 80.6% to 97.5%, 41 patients
Children at 18 months92.1%likely range 83.8% to 96.3%, 76 patients87.2%likely range 73.3% to 94.4%, 39 patients
Children at 5 years94.8%likely range 85.9% to 98.2%, 58 patients97.8%likely range 88.4% to 99.6%, 45 patients
Women aged 25 to 4976.5%likely range 73.9% to 78.9%, 1,111 patients72.3%likely range 69.0% to 75.3%, 793 patients
Women aged 50 to 6474.6%likely range 71.3% to 77.7%, 710 patients72.8%likely range 68.6% to 76.7%, 453 patients
Facts (NHS England, not part of the grade)
Registered patients7,305August 20264,619August 2026
Primary care networkNorth Easington PCNNorth Easington PCN
Phone0191 51701700191 5817661
Friends and Family Test (its own feedback)98.4% good or very good257 answers, June 202688.8% good or very good107 answers, June 2026
Appointments (one month)4,554 in August 2026Same day 42.3%; face to face 80.1%2,851 in August 2026Same day 28.9%; face to face 90.3%
Antibiotic items per STAR-PU (one year)1.01England 0.74, April 2025 to March 20260.82England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.3 qualified permanent5.3 including trainees and locums1,705 patients per permanent GP1.4 qualified permanent2.2 including trainees and locums3,337 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

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How to read it

The Practice Grade is the same figure as on each practice’s page, with its margin of error. Two practices whose margins overlap cannot be told apart, however far apart the two numbers look. That is why a bigger number alone never gets a mark here. How we grade.

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences